Value Strategist

As a  Value Strategist , you will lead the development and adoption of a company-wide customer adoption approach that drives higher levels of customer success and revenue growth. As a key member of the WWFO (Worldwide Field Organization) team you will collaborate across all critical functions to evolve Smartsheet's GTM (Go to Market) capabilities and be an active evangelist of the new Customer Outcomes Journey to both Smartsheet employees and customers. You will enable and evangelize the ability to deliver outcome/value conversations across all stages of the customer lifecycle. This is an exciting opportunity and the first hire for the Customer Outcomes team in the APJ region. The role is Sydney based and you will report to the Senior Director, Customer Outcomes Journey, who is located in the US.   You Will:  Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps and document the full business case to justify action Help customer estimate value for potential deployment of Smartsheet solutions and then work with them post-implementation to validate value realized using Smartsheet tools and methodologies Drive Customer Outcome Journey approach by working cross functionally with sales and customer success Identify strategic use cases within the Smartsheet customer base to support large enterprise deals Execute a consistent value management approach with field sales in our most strategic accounts, including training sessions in self-service tools Create Executive level presentations targeted at both internal and C-level customer audiences Use usage patterns to gain insights, provide guidance and increase customer retention Work with the Sales and Professional Services teams to share customer insights that inform additional product and service sales opportunities Identify and share best practices across geographic regions You Have:  4+ years of experience in a management consulting firm and/or  2+ software company with a focus on value management/engineering  Bachelor's degree with an emphasis in finance and/or accounting Deep financial analysis and modeling skills including the ability to educate non-financial roles in concepts such as ROI, IRR, TCO etc. Strong executive presence and written communication skills including the business alignment of customer strategy and digital transformation business cases Willing to travel periodically based on customer and business needs About Smartsheet Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.   At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us!  #BI-Remote #LI-Remote