Learning Delivery Specialist

Company: Workday
Company: Workday
Location: USA, CA, Pleasanton
Commitment: Full Time
Posted on: 2024-01-27 05:12
Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamIf your professional passion is creating a high-performance work environment by delivering learning and development experiences, joining the Talent Experience Team within People & Purpose may be a good fit for you. As the world looks to Workday for the next generation of human capital technology solutions, our colleagues look to us to build a special culture that enables our employees to thrive and grow while putting their professional passions to work every day. A key member of a high-impact team, we are looking for someone who wakes up every day excited to focus their energy and expertise by welcoming workmates to Workday and delivering frictionless learning experiences. The bar is high as we create and deliver impactful experiences for our workmates and people leaders in support of growth and development.About the RoleAs a Learning Delivery Specialist within the Talent Experience organization, you will enable the frictionless delivery of our portfolio of learning and development programs, providing our employees with a remarkable experience that helps them grow their skills and careers at Workday.Focus areas of this position will include:Learning Program Operations - Ensure a seamless program experience for learners attending Talent Experience and People & Purpose sponsored programs; this includes processing enrollments, marketing communications, and all logistics associated with program delivery.Facilitation - Host Day One Orientation, creating an outstanding first-day experience for new hires.Instructor-Led Training (ILT) Enablement - Session coordination for in-person and virtual ILT across the Learning portfolio including:manage pre-program communications: send meeting invitations, follow up on self-directed learning completionreserve appropriate delivery venue and associated program needs, orchestrate set up to facilitate an engaging learning experiencecoordinate with vendors for program materials and catering, maintain inventory and reconcile program expensesbe the main point-of-contact for presenters and ensure operations run efficiently for virtual and on-site training sessionshost/produce Zoom sessions for virtual ILT sessionsprovide support with any tasks that need extra assistance to ensure a remarkable participant experienceOn-Demand Learning Management - Use the Workday Learning LMS to share and manage content across the portfolio of programs and development resources; manage integrations with other learning software needed to support our courses and programs.Customer Service - Cater to the needs of participants, ensuring each person has program information at hand and follow up as needed; troubleshoot participant queries and respond appropriately.About YouBasic Qualifications2+ years directly related experience in the following fields: program coordination, project management, talent and/or learning and development experienceOther QualificationsProject Management - This role will lead multiple overlapping work streams across various programs; you will attend to project timelines, engage audiences through thoughtful communication, assess risk, and ensure key outcomes are delivered.Program Delivery/Customer Service - To be successful, you will thoughtfully handle the execution of program delivery, ensuring consistency across program offerings. This should include delivering a streamlined experience for program participants through the full lifecycle of participating in a program and learning engagement.Collaboration - In order to deliver on phenomenal program outcomes, you will cultivate and capitalize on productive collaborative relationships; serve as a key partner to workmates and project team members, and provide valued advice and contributions.Adaptability - As a member of an evolving team and business, you will need to handle fast paced situations with a focus on key outcomes; respond quickly with a calm demeanor when presented with last minute requests/changes; and use good judgment to implement real-time adjustments.Learning Technology Proponent - Stay familiar with various tools used to deliver learning courses/programs at Workday; stay close to Workday Learning product evolutions and look for opportunities to better use our own product in our Learning programs. Facilitation - Deliver an engaging experience for workmates as they onboard and participate in learning experiences; engage audience participation through delivery of impactful and inspiring content; facilitate connections to further foster learning.Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.Primary Location: USA.CA.Pleasanton Primary Location Base Pay Range: $99,800 USD - $149,800 USD Additional US Location(s) Base Pay Range: $87,600 USD - $149,800 USDOur Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
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