Frank Productions Event Logistics Manager

Job Summary:Want to work for a company that rocks? FPC Live is now recruiting an Event Logistics Manager to join our Special Events Department. This role will oversee rental operations at your favorite concert venues in Madison, WI. This includes corporate functions, weddings, fundraisers, and more at The Sylvee, Majestic Theatre, High Noon Saloon, and The Orpheum Theater. The ideal candidate will have strong project management skills to provide a smooth and efficient process of an event. We are committed to Diversity, Equity, and Inclusion and encourage talent from all backgrounds to apply.WHAT THIS PERSON WILL DOResponsible for logistical execution, servicing, and detailing of assigned Special EventsServe as the liaison between clients and other relevant FPC Live team members throughout the planning and event executionProvide guidance through planning discussions with clients that may involve on-site walkthroughs, phone and video callsProvide additional services for weddings, including itinerary building, rehearsal management, and day-of coordinationResponsible for advancing, communicating, and managing logistics for successful events, such as setup needs, tech capabilities, and unique considerationsBuild necessary per event staffing summary and relay to managers for schedulingCoordinate with outside vendors for delivery, setup, and departureWork closely with the Event Sales Manager to oversee bar needs per eventBe present on-site for the majority of events to assist, direct, and ensure all details are being carried out as plannedConduct event pre-shift meeting with other team leads to communicate event specificsServe as the on-site supervisor to team members when assigned managers are not presentResponsible for collecting in-event content for marketing efforts and post-event reviews and photo/video content from contracted vendorsAssure seamless transition for client from Special Events Department to Venue Operations, as appropriateResponsible for completing the appropriate reports with assistance from other on-site managersManage preferred vendors list through building and maintaining relationshipsRegularly participate in venue operations and special event team meetingsMaintain a working knowledge of available sales options and of building operations for all area venuesAll other duties as assignedWHAT THIS PERSON WILL BRINGApplicable experience in project management, venue operations or event hospitality executionPrior management-level experience preferredEvents designation such as CPCE or CMP is a plus, but not requiredWillingness to work unconventional hours as job duties demandExcellent written and verbal communication skills, as well as ability to navigate conversations involving multiple stakeholders with tact and diplomacyExcellent organizational skills and attention to detailAbility to communicate effectively with external and internal teams that includes in-person collaboration, group e-mails, and instant messagingExcellent time-management skills and the ability to change focus, meet tight turnarounds, and important deadlinesAbility to work independently and solve problems using sound decision-making skillsAbility to adapt and be flexibleProfessional and friendly demeanorCommitted to learning, and fostering an environment of diversity, equity, and inclusionProficient with Microsoft Office and the ability to work in relevant softwarePHYSICAL DEMANDS AND WORK ENVIRONMENTExtended periods of sitting at a computer station or work deskPerforms duties while standing and walking, including ascending and descending stairsUtilization of hands and fingers to operate computers and office equipmentLifts up to 20 poundsCrouches, kneels, bends, and reaches frequentlyRegularly exposed to large crowds and high volumes of noiseOccasionally works in outdoor conditionsRequires extended work hoursThis position is expected to work forty (40) hours per week or more. This position is an at-will position, meaning that either party may terminate the employment relationship at any time without notice or cause.The benefits package includes paid time off (PTO), parental leave, Life Insurance, and Employee Assistance Program (EAP) and the eligibility to participate in the following programs: Health Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts (FSA, Dependent Care), and our 401(k) program.Located in Madison, WI, Frank Productions was established in 1964 and is one of the largest concert promotion companies in the United States. We’re a full-service concert promotion company involved in every facet of live entertainment events, including talent buying, production, ticketing, marketing, sponsorships, food & beverage operations and merchandising.  We produce and promote events in arenas, performing arts centers, theaters, clubs and other venues across the U.S. We operate offices and venues in Madison, WI, Nashville, TN, Columbia, MO, and Charleston, SC.Frank Productions is an equal opportunity and affirmative action employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training and other personnel actions involving persons in all job titles and we take affirmative action to ensure that they shall occur without regard to race, color, religion, sex, age, national origin, disability, genetic information, less than honorable discharge, military status, sexual orientation, gender identity, physical appearance, creed, ancestry, income level or source of income, marital status, student status, arrest and conviction records, use of honesty testing, pregnancy, childbirth, pregnancy-related conditions, the use or nonuse of lawful products off the employers’ premises during non-work hours, declining to attend meetings or participate in communications about religious or political matters or any other characteristic protected by law.