Account Manager

Vimeo is looking for an Account Manager in our London office to build and maintain relationships with our  EMEA client base. In this role, you will be responsible for a large portion of the company's revenue by renewing and growing existing Vimeo Custom accounts. Furthermore, you will identify and develop key opportunities within your book of business. We value intelligence and resourcefulness, and are looking for someone who consistently strives to do their best work.   What you'll do: Oversee approximately 500 accounts within Vimeo’s Custom client base Understand and anticipate clients’ business needs to drive the success of key accounts Negotiate contract renewals and expansion opportunities Strengthen client relationships with ongoing communication and new solutions Proactively manage customer pipeline and renewals to meet monthly and quarterly objectives Communicate with and present to C-level executives, confidently conveying Vimeo’s value proposition Assist in collecting client feedback, defining processes, and identifying best practices Skills and knowledge you should possess: 2+ years of experience in a customer-facing role within the SaaS industry Strong experience retaining and expanding accounts Ability to multi-task across multiple projects and internal partners Thorough working knowledge of sales tools, including  Salesforce.com Bonus points for: Online Video Platform (OVP) experience, or knowledge of online video technologies Knowledge of live streaming technologies Video production experience Fluency in an additional language a plus Experience carrying a $2MM+ Annual Recurring Revenue (ARR) book of business Track record of exceeding quotas About Us: Vimeo (NASDAQ:VMEO) is the world’s most innovative video experience platform. We enable anyone to create high-quality video experiences to connect better and bring ideas to life. We proudly serve our growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world’s largest companies. Learn more at  www.vimeo.com . Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.