Technical Channel Account Manager

We are seeking a skilled and motivated Technical Channel Account Manager to join our team in the EMEA region.  As a Technical Channel Account Manager at Smartsheet, you will play a crucial role in supporting our channel partners by providing technical guidance, product knowledge, and pre-sales support. You will collaborate closely with the channel sales team, partners, and customers to drive successful implementations and ensure the successful adoption of Smartsheet solutions and driving business growth. You’ll also support the channel sales team in partner recruitment activities.  Job Responsibilities: Collaborate with Channel Partners across the EMEA region, understanding their requirements and providing pre-sales support. Conduct in-depth technical discussions, product demonstrations, and hands-on workshops to showcase the capabilities and advantages of the Smartsheet solution. Support Channel Managers during new partner recruitment cycles with product demos, API details, other core and advanced product expertise during new partner recruitment meetings with prospect partners.    Guide partners on scoping and delivering services Develop a deep understanding of Smartsheet's product offerings and capabilities. Stay current on industry trends, competitive landscape and adjacent/emerging technologies. Respond to technical queries and provide guidance on product features and functionality. Build strong cross-functional relationships to achieve channel objectives and share best-practices across the partner ecosystem Work closely with internal teams to ensure partner success across the Smartsheet domain (i.e., partner with internal learning and content owners, operational excellence, channel operations, marketing resources and sales teams) Collaborate with the Partner Enablement team and flag any enablement gap for a partner.  Guide partners with their Solution Builds. Assist partners to overcome technical build obstacles to achieve successful client outcomes.  Stay current on industry trends, emerging technologies, and competitive landscape in the EMEA region, contributing to the development of effective strategies. Requirements: Bachelor degree in Information Systems (or equivalent); additional certifications in relevant PPM technologies are a bonus UK or Germany based  Proven experience as a System/Solutions Engineer or similar role with a focus on the EMEA region.  Experience with a services-centric partner community in B2B Software (e.g., Salesforce, ServiceNow, SAP, others). Understanding of enterprise software Professional Services practice economics  Passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet’s benefits, use cases, and business and technical elements 5-7 years of experience in a technical field (e.g., consulting, software technical support, training, customer success, etc.) Demonstrated ability to succeed in a fast-paced, dynamic and high growth technology environment High level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines Excellent communication & presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences Proven ability to drive projects from concept through completion with minimal guidance Strong desire for German and/or French language skills  Willing to travel (up to 50%) based on business need Significant experience using Smartsheet, Google G Suite, Adobe Creative Suite, or other comparable applications Special consideration for experience with Partners, Project/Program Management, and/or APIs   Join us in Shaping the technical success of our channel partners in the [add specific region] region and contribute to Smartsheet growth across the region. If you have a passion for PPM technology, strong problem solving skills and collaborative mindset, we would like to hear from you. Perks & Benefits: Employer-paid Private Medical and Dental, additional cost for family members Lucrative Employee Stock Purchase Program (15% discount) Monthly contributions toward your pension Monthly stipend to support your work and productivity 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to LinkedIn Learning online courses Company Funded Perks including a counseling membership, salary sacrifice options, commuter discounts, and your own personal Smartsheet account. Teleworking options from any registered location in the UK (role specific) About Smartsheet Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, Japan and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us! #BI-Remote #LI-Remote