Client Acquisition Manager

About us:  Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered over ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised over $100mm of funding from Transformation Capital, TCV, and SignalFire.  What You’ll Be Doing:  We are looking for a Client Acquisition Manager for our New Client Bookings team to help us establish the client acquisition vertical of Grow Therapy, and who will work on coaching and driving team performance. You’ll be part of a remote-friendly team under the Client Experience org reporting directly into our Senior Manager of New Client Bookings. Your responsibilities will include:  Coaching and leading our team of 13 new client booking specialists to answer calls and convert callers into clients at a rate of 35% Hitting a target of 500 bookings per week Monitoring rep in call availability and time on calls. >80% of on-call productivity daily excluding meetings, QA, breaks, and 1:1s Developing reps to see improvement with regards to conversation skills, and client problem solving. Maintaining and exceeding a team average CSAT rating >90% Building a supportive and collaborative team culture that creates an engaging and fulfilling work environment Salary range: $107,681 - $140,760 You’ll Be a Good Fit If: You’re an expert in motivating and creating a team culture that suprasses expectations through a natural ability to foster a collaborative and empathetic team culture that consistently delivers results. You have a data-driven mindset and use analytics to improve best practices, processes, and team operations You thrive in fast paced environments because you’re able to leverage your adaptability and problem solving skills to navigate the most effective path forward. You're an empathetic leader who prioritizes the well-being of both the team and customer experience, and aims to keep both top of mind when decision making If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.  Note: Please upload your resume in PDF format  Benefits The chance to drive impact within the mental healthcare landscape from day one Comprehensive health insurance plans, including dental and vision Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to): Flexible working hours and location (remote OR in-office, your choice!) Generous PTO  Company-wide winter break  Mental health mornings (2 hours each week) Team meditation Wellness Stipend In-office lunch and biweekly remote lunch on us!  Continuous learning opportunities  Competitive salary  The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities  #LI-REMOTE Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.