Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Partner Marketing – Digital Communications and Deployment SpecialistThe Partner Marketing, Digital Communications & Deployment Specialist key role is to build and deploy communications to our partner ecosystem. The Digital Communications and Deployment specialist will support the Partner Marketing Team to deliver all digital communications including emails, newsletters, announcements, webinar invites, campaigns, and enablement materials. Ability to run reporting on analytics for email marketing performance.Responsibilities:· Create Emails using Taxi Software for requested emails, campaigns, webinars, newsletters, announcements, and enablement materials.· Request content for monthly and quarterly newsletters· Create newsletters in Taxi software· Use an agile approach to project management email requests through Asana· Ensure messages are sent in proper form and templates· Create banners in appropriate sizing for emails in Creatopy· Ensure marketing message is conveyed clearly and delivered properly· Create campaigns in Salesforce.com· Upload lists into Salesforce.com through the Flat File Self Service process· Create canvas’ and deploy emails through Eloqua· Proofread emails for clarity, grammar, spelling and ensure links are working properly· Include persuasive “call-to-actions” and suggest edits when necessary· Troubleshoot email sends and monitor maintenance and integrity of deliverable and non-deliverable emails· Create Resource Hubs, Newsletters and News Stories in Genie 2.0· Create Zoom Registration Links, Dry-Runs and Moderate Webinars· Run reports and analytics on email sends for delivered, open and click rates and performance in Genie 2.0Qualifications:· Proficient in Eloqua, Taxi, Salesforce, Genie, Zoom, Creatopy and Tableau software· Strong attention to detail, organizational and time management skills· Good understanding of email Marketing Best Practices· Ability to manage multiple projects in a fast-paced, deadline-oriented environment· Demonstrated team player who takes initiative· Proven track record of meeting deadlines and ability to anticipate next steps or needs.Work Context:· Communicates regularly with colleagues and management· Occasional schedule flexibility needed to liaise with international colleagues across time-zones· Uses computer frequently· Legally eligible to work in the U.S.· Comfortability with working from home or an officeCompensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $54,100.00 - $106,100.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsMore details about our company benefits can be found at the following link: https://mygenesysbenefits.comIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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