Deputy General Manager

Job Summary:Venue: O2 Academy BournemouthCompany: Academy Music GroupLocation: BournemouthReports to: General ManagerWorking hours: Full-timeRoleThe deputy general manager is a senior position within the team, responsible for a variety of duties that contribute to the effective management and smooth running of O2 Academy Bournemouth and lead exceptional delivery of our core business objectives and commercial targets. You will be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.Our teamThe deputy general manager is an integral role at our prestigious entertainment venue, where our shows and events are as diverse as the individuals within it. The successful candidate will be contributing to managing, developing and motivating an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.About youSuccessful background in the live entertainment industry or venue managementExperience of working as a manager or in an operational roleProven track record in managing live performances and eventsKnowledge of health and safety regulations and licensingExcellent communication and diplomacy skillsProficient in Microsoft Office packagesUnderstanding of booking and promotion of live eventsGood control of operating costs and budgetingSelf-motivated and results drivenWhat we need Personal licence holderFirst-class client and customer serviceDemonstrable leadership and motivation of othersPassionate and enthusiastic for the live events industryFlexibility to work irregular hours (weekends/evenings/public holidays)Willingness to build positive working relationshipsA proactive organiser in problem-solving who can negotiate solutionsWhat you’ll be doing Deputise for the general manager in overseeing all venue operations and departmentsDuty manage events and programming to the highest standardWork collaboratively with the venue team, local authority and Company head officeAct as a point of contact and venue liaison for all contracted events and touring partiesMaximise the events diary with the general managerMaintain first-rate relationships with clients and partnersSupport the general manager in forecasting and budgetingTrack and review cost estimates and expensesContribute to the Company business objectives and commercial targetsLiaise with outsourced contractors and service providersEnsure all paperwork and reporting is completed and professionally retainedAssist the general manager in all licencing administration and risk assessmentAdhere to all existing and new health and safety legislationComply with all Company guidelines and working practicesEnsure the venue is maintained to the highest standardsCommunicate any building or department issues to the general managerLine management and training of team members as requiredTo publicly represent the venue and Company in a professional mannerEqual opportunitiesWe are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we’ll encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.Our companyAcademy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.APPLICATION DEADLINE: Monday 5th February 2024. We reserve the right to close applications at any time so encourage early application.