OS Engineering -Software Systems EngineeringDescription -HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.Job description Applies advanced subject matter knowledge to solve complex Windows Operating System related issues and support for technical engagement with Microsoft for HP Consumer PC products representing the business needs from HP. The successful applicant will work closely with Operating System partners and internal teams, focus on Windows issue resolution and feature enablement. Leads and/or provides expertise to product system teams and may participate in cross-functional initiatives. Acts as Windows Operating System expert providing direction and guidance to process improvements and establishing policies. Provide mentoring and guidance to junior members. Responsibilities: Responsible for Microsoft or Windows Operating System related engagements and issue management for HP Consumer PC products. Work closely with the development, test teams and project managers to isolate and resolve product issues. Work closely with different functional team and being a subject matter expert for Windows related features or Microsoft related programs. Proven experience on bug management, SW / HW feature enablement and related working experience in the PC (Notebook / Desktop) industry. Specifications or requirements study for new technologies to be introduced on future products. Good presentation and communication skills, being able to correctly articulate and drive complex topics to resolution back to Microsoft representing the business needs from HP. Work within a team environment being participative and leading or mentoring whenever needed, as well as being able to work independently for specific tasks that may not involve a team work effort. Communicates program progress, escalations, and issue analysis to product stakeholders. Provide timely and accurate status updates. We're looking for talents with Typically 6-10 years experience. Experienced with Windows Operating Systems and Windows Features. Excellent written and verbal communication skills; mastery in English and local language. Proactive attitude, strong problem solving skills or process improvements. Ability to effectively communicate program plans, proposals and negotiate options. Four or more years of Microsoft Windows system issue debugging, including both software and hardware issues. Experience in Notebook/Desktop PC Preinstall image development / debugging is a plus. Experienced with Windows Operating Systems and Windows Features. Job -SoftwareSchedule -Full timeShift -No shift premium (Singapore)Travel -Relocation -EEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
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