UX Director, Research & Design Operations

Company: Workday
Company: Workday
Location: USA, GA, Atlanta
Commitment: Full Time
Posted on: 2024-01-21 05:08
Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamWe are a diverse and dynamic organization that includes research, analytics, and design. Our job is to help Workday deliver human centered solutions to help make work effortless for over 60 million workers.The Director of Operations for Research, Analytics, & Design (RAD) reports to the VP of RAD and is an integral member of our senior leadership team. This person, and their team, will be the glue that holds the organization together by setting the strategy for how we work together and with cross-functional partners, how we get work done, and how our work creates impact.About the RoleAs the Director of Operations for Research, Analytics, & Design (RAD), you will play a leadership role in defining strategy and supporting operational excellence for a large, multi-disciplined, and diverse team. You will lead a team of managers and ICs who are responsible for supporting programs & that allow us to scale and improve overall quality of our work. You will play a key role in helping us develop and maintain strong relationships with our cross-functional partners. The work you lead will help us elevate the role of human-centered design thinking across Workday.Our ideal candidate is an experienced people leader who has hired and grown outstanding teams. They bring knowledge and understanding of how research and design teams work. They are collaborative and prioritize building trust based relationships. They are experienced and skilled at defining and supporting operations and bring a team first mentality and approach.Responsibilities:Contributing to overall RAD strategy as well as Workday's strategy for improving and elevating user experience.Ensuring we have and effectively apply tools and processes that allow us to work effectively as an organization.Defining a quality bar for research and design and supporting the team in meeting the bar.Developing processes to help strengthen cross functional relationships.Leading a team of operational leads responsible for helping us achieve strategic and tactical objectives.Creating a strategy and mechanisms for making our work visible across all levels of Workday.Working closely with product operations team to influence ways of working that facilitate human-centered product development.Devising tactics for improving our ability to influence product strategy to increase the value user experience investments brings to our customers and our company.Becoming a key champion for human-centered product development who is known as a leader of change.About YouBasic Qualifications:10+ years of experience in design thinking, product design, user experience, or research.10 + years of experience hiring, managing, and growing program managers and UX operations leaders at scale.Experience with design systems and UX tools such as Figma, UserTesting, Dovetail, and more.Experience with the product development process leading engineering, product management and product design and/or research teams.Experience developing or improving design and/or research processes working with your partners such as PM and engineering.Other Qualifications:Great communication at every level with the ability to flex between executives and inspiring team members.You lean into and are always looking for innovative approaches to simplify and scale.Proven ability to create and maintain trust based relationships.Self-starter and strong finisher with a positive, can-do attitude.Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.Primary Location: USA.GA.Atlanta Primary Location Base Pay Range: $186,400 USD - $279,600 USD Additional US Location(s) Base Pay Range: $177,100 USD - $312,000 USDOur Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
View Original Job Posting