Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world’s top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE ROLEOur goal is to maintain the trust and confidence of our fans, artists, employees and partners. Our handling of information is designed to put the individual in control, putting them at the center of all that we do. As Program Coordinator, you will have the opportunity to be a part of a dynamic, friendly, and experienced global team on security assurance issues impacting Live Nation Entertainment’s businesses and offerings across the globe. The purpose of the role is to: (i) manage and maintain the Security Assurance program, by creating, implementing, and administering all aspects of the program across the Live Nation Entertainment group of companies, (ii) minimize compliance risks by ensuring adherence to our control framework, and (iii) provide world-class strategic, operational, policy and other privacy support.WHAT THIS ROLE WILL DOEach vertical within Trust & Security has a Program representative that ultimately rolls up into the centralized Policy, Planning and Strategy team. This role is the Program Coordinator of the Security Assurance vertical with key accountabilities including:LiaisE and support the Policy, Planning and Strategy team within Trust & Security to ensure that the Security Assurance strategy aligns with the wider Trust & Security Strategy and OKRs.Manage and deliver programs by coordinating activities and delivery across multiple, related projects that span technology and operational teams and areasAccountable for delivering strategic initiatives that enable business transformation in the short to mid-term (1-3 years)Collaborate with teams to identify, log, track and resolve principles of professional project management such as Risk, Issue, Dependency, Decision and Change Management, Resource and Capacity Management and leverage these to improve control and visibilityCoordinate activities to promote workflow and manage escalations either within the team or to sponsors and executives when needing a steerEnsure the Systems Development Life Cycle (SDLC) processes and guidelines are understood and adhered toAn excellent understanding of the Agile and Lean frameworks, with the knowledge and experience to critically analyze current best practices for suitability within the Security Assurance teamTracking and reporting of Security Assurance’s strategic projects, ensuring that deadlines and targets are met on an annual basis. Establishing regular reports to the Sr Director, Security Assurance, and, Strategy Manager, Planning and Strategy.Monitoring, and reporting on processes and defining metrics to regularly assess the effectiveness of the Security Assurance program and creating reports for the team and executive leadership.Maintaining the Security Assurance SharePoint and Confluence pages, together with Policy, Planning and Strategy with information for the business, training, and best practice.Create and maintain an annual communications strategy for Security Assurance, together with Trust & Security, to provide regular and meaningful updates throughout the year to the LNE business around the program. Including program development, legal updates and changes, and coordination of the annual Trust Month.Support the Sr. Director, Security Assurance, to develop and maintain the quarterly business reviews to assess and review security processes within the business globally and manage health check assessments. Partner with representatives from the business to monitor and report on progress, resolve issues and refine processes.Maintain centralized Security Assurance policies and notices, working with the Policy, Planning, and Strategy team to ensure policies are regularly updated and communicated to the LNE business, and ensure that new or updated policies, processes, and guidelines have been effectively communicated.Create and maintain an induction pack for new markets and brands to provide an overview of the Security Assurance program to feed into the wider Trust & Security induction program, detailing what tools, processes, and functions these can offer brands new brands and markets. Track and analyze Security Assurance related incidents, working with the wider Trust & Security division to ensure that appropriate responses, escalation reports are created post-incident and provide regular updates to the business on any remediation.Build and manage an RFP and/or RFI process for responding to client requests needs concerning security assurance-related queries.Support the Sr Director, Security Assurance, with the management and ongoing maintenance of annual budgets, being involved with the planning and tracking of spend and reporting on actuals throughout the year.Maintain Security Assurance GRC software to ensure efficient and effective Security Assurance Risk Management, working with the wider Trust & Security division to ensure the relevant assessment templates have been created and updated to align with the goals of the wider division.Provide support to the Security Assurance team with maintaining our system of record for our risks, registers, templates, document repository, work intake and alignment, as well as a wider knowledge network and ensuring it remains accurate and up to date.Partner with other corporate support functions and the business to integrate our processes into wider enterprise risk management processes and business ways of working.WHAT THIS PERSON WILL BRING - REQUIREDBachelor's and/or Master's degree in Computer Science, Information Systems, Cyber Security, or related field. Juris Doctor or alternative, demonstrating competency in security assurance.3 to 5 years of Program or Project management experience with excellent time management skills and the ability to juggle a varied workloadProven experience within the fields of Project and Program ManagementWorks effectively on a team and partners with cross-functional teams to deliver key resultsStrong experience with GRC management softwareBasic understanding and awareness of Information Security requirementsStrong verbal and written communication skills, with an ability to liaise and communicate effectively with multiple stakeholders, multidisciplinary teams, and business partnersAdaptable, diligent, takes initiative, and has the ability to work with ambiguity and find innovative solutionsA can-do attitude with a proven track record of bringing business stakeholders onsideWHAT THIS PERSON WILL BRING - DESIREDExperience working with technical compliance requirements (ISO, NIST, GDPR, PCI)Experience in a Governance, Risk, Compliance or Audit roleExperience owning program strategy, and communicating results to senior leadershipExperience performing gap analysis and remediationBENEFITS & PERKSOur motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert ticketsWEALTH: 401(k) program with company match, Stock ProgramFAMILY: New parent programs & support including caregiver leave and childcare cash, infertility supportCAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainingsOTHERS: Volunteer time off, crowdfunding networkLive Nation’s policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.EQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this jobLive Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.#LI-EF1#LI-RemoteNewYorkCity#LI-HybridLosAngeles, CA#LI-RemoteCalifornia#LI-HybridChicago, IL#LI-HybridHouston,TX#LI-HybridAtlanta, GA#LI-RemoteUnitedStates#LI-RemoteWashingtonDC----------The expected compensation for this position in California is:$80,000.00 USD - $100,000.00 USDThe expected compensation for this position in Colorado is:$80,000.00 USD - $100,000.00 USD**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law and the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful California or Colorado applicant might be paid. It assumes that the successful candidate will be in California or Colorado or perform the position from California or Colorado. Similar positions located outside of California or Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law and the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.
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