Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Genesys’s award-winning Pointillist Customer Journey Management Platform enables organizations to deliver frictionless, connected and personalized experiences. By measuring, monitoring and orchestrating exceptional customer journeys, Pointillist enables customer-centric enterprises to optimize CX and improve business outcomes. Pointillist literally joins the dots. Whether it’s piecing together the chain of actions that lead to a customer support call or letting a company see the triggers for customer decisions, Pointillist collects and analyses the data to find the answers. Whether it’s small companies or Fortune 500 blue chips, each benefit from the unique insights Pointillist gives them into their data and the journeys of their customers.As we have established our presence in Hungary with a core senior team, we are looking for high potential interns to help us deliver products faster, while spreading knowledge around SaaS product development and how those practices shape Customer Experience in the world.In this role, you will be working as a QA Automation Engineering Intern in the Genesys Cloud Pointillist Frontend QA team. This Frontend team has experienced engineers, working on a brand-new UI, in an agile environment, having exciting tasks, and they would be happy to have a fresh pair of eyes, fresh thoughts. We would assist the intern to get familiar with SDLC, AWS, testing framework.Responsibilities:Apply software engineering techniques to create scalable applicationsUnderstand principles of continuous integration/continuous deliveryImplement E2E test cases using different frameworksCreate new features in our automation frameworksExchange ideas and knowledge with other engineers about solutions to software engineering problemsWork in an agile-oriented environmentTake ownership of your tasks and communicate transparentlyRequirements:Knowledge of software engineering and programming languages (TypeScript, JavaScript)Knowledge of the Software Development LifecycleAble to use a version control systemBe a fast and eager learnerStrong analytical, critical thinkingGood written and verbal communication skills in EnglishActively pursuing a BSc/MSc degree in Computer Science or related technical discipline at a Hungarian universityA little bit about our stack:Our applications are hosted in an AWS Cloud environmentResiding on Linux serversOur code is written in Java, Python, Scala, Angular and JavaScriptWhat do we offer?The warmest of welcomes: we will make sure you feel part of the Genesys team from day 1.Start your career: get support from senior software testing engineers, get familiar with the “art of testing,” understand a test automation framework and have the opportunity to enhance it.The opportunity to get familiar with front-end and back-end testing approaches.The best of both worlds: the stability of a multinational company and the flexibility and speed of a startup company.Keep you in the loop: complete support and transparency from our global and local leaders.An A-team: talented and experienced professionals you can learn the industry tricks from and an open & inclusive community.Flexibility: office, remote or hybrid? Choose what you need to be at your best every day.The chance of landing a full-time position at the end of your internship.If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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