Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Description - ExternalGenesys’s award-winning Pointillist Customer Journey Management Platform enables organizations to deliver frictionless, connected and personalized experiences. By measuring, monitoring and orchestrating exceptional customer journeys, Pointillist enables customer-centric enterprises to optimize CX and improve business outcomes. The Pointillist Engineering team is a place where you can make bold moves, innovate and transform. We are a fast-moving team within a global company that embraces collaboration and empathy. As a senior member of the quality assurance team, you will be part of global distributed organization that share a passion for quality and are committed to exceeding our customers' expectations. Within our agile teams, you will thrive for in-sprint automation leveraging all our automation frameworks from frontend using Selenium/Java to our backend Python API Framework. Our Pointillist QA teams take planning seriously, which includes active participation in all Grooming, Sprint Planning/Story Pointing sessions that contribute to successful sprints. Minimum requirements:5+ years of industry experience of programming with Java and PythonExtensive experience testing backend application components in a Linux OS environmentProficiency at automating simple and complex test cases targeting APIs and UIs using one or more languagesFrontend automation using a Java-Selenium FrameworkKnowledge of the Software Development Life CycleUnderstanding of the CI/CD processes Extensive experience with Databases and SQLEffective written and verbal communication skills Preferred experience:Knowledge of Amazon Web Services such as EC2 and S3Exposure to REST-Assured API automation and performance testingProgramming in PythonWhat you will do:Be an expert in the architecture, design, and customer use cases for your team's services Contribute robust, well-architected solutions to the shared test framework Participate in design and code reviews to help mentor other team members and to influence technical direction of testing departmentMentor other engineers on the "art of testing" to build a stronger team and solve complex problems Exercise judgment to set the direction and vision for changes to our testing frameworksAssist in coordinating test efforts for projects involving multiple teams to ensure appropriate test coverage Active hands-on Automation Tester participating in our Agile Scrum TeamsMaintain automated test jobs in an automated deployment pipelineIdentify acceptance criteria for complex features and determine priorities for test automation A little bit about our stack:Our applications are hosted in an AWS Cloud environmentResiding on Linux serversOur code is written in Java, Python, Scala, Angular and JavaScriptWhat do we offer?The warmest of welcomes: we will make sure you feel part of the Genesys team from day 1The best of both worlds: the stability of a multinational company and the flexibility and speed of a startup companyKeep you in the loop: complete support and transparency from our global and local leadersAn A-team: talented and experienced professionals you can grow professionally with and an open & inclusive community Career development: we will support your professional growth because your goals are important to usFlexibility: office, remote or hybrid? Choose what you need to be at your best every dayEmpathy: your well-being is our priority. You will have extra days off in August and October, and extra time off to volunteer to help a cause close to your heart#LI-Hybrid#LI-ZG1If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
View Original Job Posting