Principal Product ManagerDescription -HP is looking for a Principal level Product Manager for our Lifecycle Services portfolio transformation. You will manage the transformation of HP’s services portfolio and product capabilities to optimize HP’s current business and lead in the future roadmap development to ensure HP’s leadership and differentiation.Responsibilities: Leads and develops product support or solution portfolio planning over the entire lifecycle, including conformance to pricing strategies, end-to-end service delivery, new service introduction, and sales readiness and associated processes.Works across regions/geographies and WW teams to develop and/or implement new/enhanced services, solutions, or programs and associated processes to meet emerging customer/market needs and fuel profitable growth.Ensures customer / channel requirements are prioritized in HP’s product development roadmap and that customer journeys are researched and well documentedRepresents services on product or solution portfolio core teams and provides service requirements into product development stages/phases, e.g., Product warranty support and cost analysis, Service Product Marketing content/collateral, telemetry capabilities, improved IT processes.Partners and Consults with current business and go to market teams to help optimize service market performance.Develops and delivers service product training to both internal HP and external customers and channel partners.Performs business analysis, identifies root cause, and develops recommendations/ solutions to drive business improvements.Responsible for revenue and margin contribution for a set of (more than one) solutions or services.Provide leadership in the development, and execution of the HP Services Vision - helping customers transform their business and derive measurable business value from their IT investment.Utilizes technical and business skills to lead complex cross- functional activities that have a high impact on the services business.Provides mentoring and guidance to peers and lower-level employees.Education and Experience Required: Typically, 12+ years to demonstrate mastery of Service Business Management.Advanced experience in several of the related disciplines of delivery, solution architecting or business planning prior to taking business management role.Knowledge and Skills: High knowledge of IT and services industry.In-depth and broad knowledge of company organization, functions, culture, HP WSS portfolio, routes to markets, and end-to-end processes.Unique mastery and recognized authority in area of responsibility. Need solid technical, and state-of- the-art functional, or business knowledge.Knowledgeable in PC Service strategiesHighly developed problem-solving abilities.Demonstrated ability to lead and inspire teams, develop relationships across organizations and accomplish goals under pressure situations. Strong skills in exercising independent judgment.Ability to correctly design reports and interpret their output.Highly developed project/ program management and change management skills. Solid understanding of business planning methods and business acumen.Excellent presentation skills. Highly developed negotiation/ influencing skills.Proficient in Power BI and ExcelJob -ServicesSchedule -Full timeShift -No shift premium (United States of America)Travel -Relocation -EEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
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