Collections Clerk

We’re transforming the software industry.  We’re Flexera.  With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team.  Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Flexera delivers Technology Value Optimization solutions that enable some of the largest companies in the world to inform their IT so they can transform their IT. From on-prem to the cloud, companies can get the IT asset data needed to rightsize, reallocate spend, reduce risk and maximize ROI. Main Responsibilities:Contacting customers for payment on assigned open invoicesMaintaining accurate records on all collection activities and logging them into financial systemEscalating any disputed or difficult-to-collect accounts to Sr. Credit & Collections AnalystAttending weekly staff meetings to go over assigned accounts and prior week collection resultsHandling assigned e-mail correspondence in shared mailbox within 24 hoursProviding excellent and fast service to all our customersCompleting basic customer setup forms - escalation to Arti & DeepthiAchieving or exceeding weekly cash collection targets  Required:Excellent communication skills both verbal and writtenMust show professionalism and good assertiveness skills when communicating with customersAbility to work in a fast-paced environment to meet department goals and initiativesAbility to prioritize and manage multiple responsibilities/accountsMust be goal orientated, can work well with others and also independentlyBasic computer skillsKnowledge of Microsoft Office applications #LI-Hybrid#LI-PS1#LI-G&AFlexera is proud to be an equal opportunity employer.  Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.We encourage candidates requiring accommodations to please let us know by emailing careers@flexera.com.