Senior Director, Product Management

Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.  Our culture is based on collaboration and the growth and development of our teams.  We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Senior Director, Product ManagementJob SummaryEquinix is undertaking a transformation to extend our suite of digital services on top of our best-in-class infrastructure, which already powers much of the cloud and the digital leaders of today.  As part of this transformation, Equinix is expanding its reach to new personas who would like to consume Digital Infrastructure services in a cloud-based consumption model.  This transformation involves integrating multiple shared services (e.g. quote-to-cash systems, identity management, user portals, etc.) into existing business processes and systems across the company.  This integration demands significant innovation, coordination, and communication across multiple stakeholder teams such as Sales, Marketing, Legal, Product and engineering, IT, etc.  We are seeking an experienced and strategic-minded Senior Director of Product Management to lead our Platform Services division. This critical leadership role involves overseeing the development, enhancement, and management of our platform services offerings. The ideal candidate will bring extensive experience in product management, a strong background in platform services, exceptional leadership skills, and a proven track record of driving innovation and excellence.ResponsibilitiesLead and manage the Platform Services product management team, driving innovation, strategy, roadmap, and execution of platform services initiatives aligned with business objectivesDevelop and refine platform services strategies, ensuring scalability, reliability, security, and optimal performance across our platform offeringsCollaborate cross-functionally with engineering, user experience (UX), sales, marketing, and other departments to align product strategies and ensure successful delivery of platform servicesDrive a customer-centric approach by understanding market needs, gathering feedback, and translating insights into actionable product enhancements and innovationsChampion a 'product mindset' for platform and shared services, conceptualizing, designing, and delivering internal services as valuable products for stakeholdersEstablish, define, and track against product goals, OKRs, KPIs, roadmap, and detailed plans ensuring alignment and coordination with stakeholders and team participantsStay abreast of industry trends, emerging technologies, and competitive landscape related to platform services, integrating relevant innovations into our roadmapPrioritize and manage competing demands, make informed decisions, and manage trade-offs effectively within platform services initiatives​​Qualifications20+ years experience preferred; 15+ years of experience in designing and leading platform digital experience highly desired8+ years of hands on experience with the cloud and technology platform desired7+ years of experience in leading a large user experience design team and product management team desired​​​Proven track record in leading and developing high-performing product management teams, driving strategic initiatives, and delivering successful platform services ​Excellent negotiation skills to effectively navigate across the organization to align required resources to achieve your goalsExperienced in agile developmentGood understanding of platform digital experience architecture and technology architecture Outstanding communication and listening skillsBachelor's degree or equivalent experience in Business Administration, Computer Science, Engineering, or a related field. Advanced degree preferredRole Specific Requirements ​10+ years of progressive experience in product management, with a focus on platform services, ideally with hyper-scale cloud provider experienceDeep understanding of product management principles, with a strong emphasis on platform scalability, reliability, security, and performanceExceptional leadership and collaboration skills, with the ability to navigate complex stakeholder environments and foster a culture of innovation and excellenceTrack record of creating highly engaged, collaborative, and result-driven teams with proven product management practices and exceptional leadership practicesStrong analytical skills, data-driven decision-making, and the ability to translate insights into actionable strategiesExcellent executive-level communication skills, both verbal and written, with the ability to articulate complex concepts effectivelyEquinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.