Hotel Engine is a Denver-based travel tech company on a mission to radically simplify trip management for businesses. We’re not a cumbersome travel management company, nor an online price aggregator. We’re a powerful network that brings hotels and businesses together. Our members save time, money and effort in managing their lodging programs, and our partners get access to loyal, high-value business travelers. It’s a true win-win. Following a 2021 series B funding round at a $1.3 billion valuation, we achieved remarkable growth in 2023. We expect 2024 to be our best year yet.
Across our organization, we’re powered by exceptional talent. From our large Engineering and Product teams to Sales, Supplier Relations, Member Support, Data, Marketing and Operations, our team is forward-thinking, data-driven and customer-obsessed. We’re also a lot of fun — one of the many reasons we were named a Best Place to Work by Built In Colorado for the past four consecutive years.
We value our individuality, and we also understand that together, we thrive. Most importantly, we know we’re not for everyone! Complacency doesn’t live here. We’re focused on finding the right people who are energized by our culture and bring diverse experiences and backgrounds that will help us unlock our full potential. Click here to view our DNA , and if you like what you see, please read on!
Our Groups team is booming with business, and we need your help! Our Sourcing Specialists are tasked with leveraging relationships with our hotel suppliers to source, negotiate, and contract group booking requests and large-scale projects for Hotel Engine clients. In addition, Sourcing Coordinators collaborate with Groups Sales Managers to ensure the best hotel options are provided to fit the client’s exact needs. If you are self-motivated, tech savvy and thrive in a fast-paced and ever-changing environment, this role is for you!
Here's what you'll do:
Work closely with Groups Sales Managers on their client’s hotel booking requests by researching destinations, rates, and other criteria to successfully pair clients with the perfect hotel for their budget, location, and specific needs in a timely manner
Foster positive and long-lasting relationships with Hotel Engine internal stakeholders and hotel partners
Accurately source and book projects utilizing Hotel Engine's internal database and CRM (Salesforce)
Own a portfolio of group bookings in both the sourcing and contracting phases of the project’s lifecycle ensuring ideal options are provided to the client with minimal turnaround time
Assist in various projects, other duties and responsibilities not specifically outlined herein to support the Groups Sales Managers and the Groups Team as requested
Provide support and creative solutions as the Groups Team continues to iterate our processes and scale for growth
Here's what we're looking for:
Exceptional verbal, written and interpersonal communication skills
Excellent sales, negotiation, and creative solution skills
Extremely organized and detail oriented with the ability to effectively prioritize work with strict timelines
Experience with processing and fully executing contracts with precision
An innovative mindset; constantly identifying creative solutions to streamline processes
Ability to manage stress and maintain professional composure, while executing multiple requests and projects simultaneously
A fast learner who is comfortable with ambiguity, and an evolving department vision
A tenacious go-getter with a natural will to win. A team player who will roll up their sleeves and lean in to support the team
2+ years Customer Service experience required. Hotel Industry and Group Reservations experience preferred
Extremely tech savvy – you learn new systems and processes quickly and leverage them for efficiency
Office 365 Suite proficiency required
Previous experience with Salesforce, Asana, and Slack is a plus!
Cash compensation:
The base hourly rate for this role is $22.11 - $24.04/hour with a target variable compensation paid monthly of up to $12,000 - $14,000 annually for 100% on target earnings. Based on performance and tenure, employees are eligible for professional growth through dedicated career pathing.
Remote Opportunities:
This role is eligible for remote work. Hotel Engine is authorized to do business in all 50 states.
Shift: Monday – Friday 8:00AM – 5:00PM MST*
*Please note that this position will eventually shift to a territory specific role and hours will be adjusted to the time zone of the territory you are assigned.*
We support our members 7 days a week throughout the year. Due to the high demand nature of our business, this position may require additional hours outside standard working shifts; including occasional nights, weekends, and holidays. Please do not apply if you are unwilling or unable to adapt to this requirement.
Hotel Engine Total Rewards Philosophy | We recognize that there is more to work than day-to-day responsibilities. Hotel Engine has been recognized on Built-in Colorado’s Best Places to Work list 3 years in a row (2020-2022) for our positive culture and robust growth opportunities.
As a company, we’re also dedicated to giving back to our greater community, and have comprehensive corporate social responsibility programs supporting community, social justice and environmental causes. In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:
Competitive base salaries
Annual performance bonuses
Stock options for all associates + performance-based stock options
Insurance benefits including medical coverage (with a plan available at no cost to employees) + 100% paid dental and vision insurance
401(k) plan with a match program
Unlimited PTO + 2 paid days each year to volunteer with your favorite non-profit
Paid parental leave and family medical leave
Hotel discounts through our exclusive platform
The ability to make a real impact in an incredibly fast-growing organization; you’ll never be just another cog in the wheel.
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