People Operations Manager

About Rent the Runway:  Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.” About the Job:  In this exciting new role within the People team, you will help support the most critical employee driven initiatives across the company. As the People Operations Manager, you will be the conductor of the employee experience from onboarding to off boarding. You will partner closely with internal stakeholders cross-functionally to understand various programs’ expectations and deliverables and design project management frameworks to ensure timely launches and ongoing success. This is a highly dynamic position and a unique opportunity to drive impact across the organization. You will love this job if you thrive in a fast-paced environment, can balance competing priorities, value the role an HR team plays in a broader organization, are extremely organized and process driven, and are motivated by lively collaboration.     What You’ll Do: Lead critical evergreen workstreams such as new hire onboarding, coordinating logistics with candidates and internal stakeholders, developing programming and acting as a liaison to new hires ensuring a smooth experience for all involved.  Develop and implement key people team processes such as reviews, open enrollment, training, compliance programs etc. including understanding the expectations, deadlines, and deliverables and creating a clear process and tracking mechanism that drives accountability and results.    Maintain and answer employee inquiries through JIRA ticketing.   Develop and maintain key HR related documentation and communication regarding policies and programs including drafting and sending materials, displaying on intranet, ensuring ongoing updates, etc.  Support employee engagement initiatives such as panel discussions, social, and culture driven events. Partner with various people team stakeholders across the organization to support and drive forward key projects as needed. Develop, track, and report on KPIs and key metrics for People Team initiatives on an ongoing basis. Stay up to date on the latest HR industry trends including vendors, resources, conferences, services and provide relevant recommendations and updates as needed. About You: 4+ years of experience in HR and project management in a dynamic and fast paced environment. You are extremely process oriented and have proven examples of effective project management in the HR space with associated metrics. You’re highly analytical, and can understand and dissect data and use it inform actions and processes.   You’re a master at strategic prioritization and decision making, and can effectively balance long term business goals with short term needs and create action places accordingly. You have a strong bias for action and will prioritize delivering results.  You have a founder mindset and an entrepreneurial spirit. You’re ready to take on tasks outside of role.  You’re resilient, and can be flexible with changing business needs and priorities. You’re great at building relationships and trust within the organization.  You have experience with Google Suite (Gmail, Google docs, Google sheets, Google slides) and preferably with Asana or other project management software. Benefits: At Rent the Runway, we’re committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to: Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family. Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention. Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun! Exclusive employee subscription and rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback). Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered. 401k match - an investment in your future. Company wide events and outings - our team spirit is no joke - we know how to have fun! Office centric work - our corporate employees and technical leaders have the option to work remotely on Fridays, in accordance with Company policies. Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law. ____________ The anticipated base salary for this position is $87,000 - $109,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. 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