Social Media & Community Manager

Description Keeper Security is hiring an experienced creative Social Media & Community Manager to elevate our social media presence to the next level. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago.  Keeper’s cybersecurity software is trusted by millions of users and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and be responsible for strategic growth and daily management of Keeper's social media presence. About Keeper Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our next-generation privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com . About the Job The Social Media & Community Manager will report to the Director of Global Communications and collaborate with an elite team of industry experts, functioning as the primary driver of Keeper’s social brand. The Social Media and Community Manager will know how to navigate social media outlets and draw attention through the creation of innovative and creative content. You must be a self-starter with big ideas who is excited to generate content daily across all platforms, manage high-profile social media initiatives, ensure a long-term strategic vision and see tasks to completion in a timely manner. Responsibilities Develop and implement brand-wide and platform-specific social media strategy and editorial calendar for both organic and influencer content Oversee, develop and execute cohesive design/look and feel, and content strategy for each of Keeper’s profiles to support and grow Keeper’s global brand Uphold Keeper’s brand aesthetic across all platforms and content, while maintaining a social-first, data-driven approach to content creation Stay ahead of the social media outlets, design tools, applications and trending tactics Explore and develop growth opportunities on emerging and untapped platforms Track social media performance and provide regular reporting to leadership Maintain community management for all social media channels, responding to comments, messages and other customer inquiries in a timely manner Conduct social listening to assess trends and competitor landscape Plan, create and publish engaging, original content daily (e.g. original text, photos, videos), collaborating with marketing, communications and other team members Suggest and implement new projects to drive tangible growth and build brand awareness, such as giveaways, live events and unique campaigns Align content with audience demographics and business goals for each platform Coordinate and/or conduct photo, video and live event recordings for social media Define strategy and lead execution of the influencer marketing program and budget to build brand awareness and drive tangible business impact  Strategize and develop timely influencer campaigns to align with product announcements and marketing initiatives