Summary Posted: Jan 18, 2024 Weekly Hours: 40 Role Number: 200534356 Home Office: Yes The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries! It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!
Apple’s Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of millions of people around the world. We are, in many ways, the face of Apple to our largest customers.
As a US Enterprise Field Engineering Leader, you will have the opportunity to impact Apple’s enterprise business. Lead our technical teams passionate about empowering our Channel, Carrier and indirect partners. Establish and deliver world class services and practices that build new Apple customers across the Enterprise landscape. You will collaborate with Channel and Carrier Service and Sales leaders, regional partner managers, account managers, Systems Engineering leadership, and cross-functional teams to build and implement playbooks, reference architectures and service delivery plans across business segments, industries, and customer focus areas. Orchestrate and support initiatives to improve the capacity and capabilities of our partners. Deliver modern and scalable strategies to increase the proliferation of environments and practices that grow Apple’s share of the market, and align with our US and worldwide enterprise strategy. Areas of work span new offering development, partner leadership engagement, technical solution selling and development, as well as direct engagement with service delivery teams on “last mile” efforts to ensure standards of service and excellence.
Responsible for growing the landscape of trusted and capable partners and their solutions and service delivery capabilities against key performance indicators established by Apple’s Senior Leadership in Enterprise. Key Qualifications Key Qualifications As the Enterprise US Field Engineering Indirect Leader, you will: Develop service portfolios in partnership with Apple’s channel and carrier partners that create compelling platform and solution advantages that distinguish Apple in enterprise sales and are aligned to the broader strategy Operationalize organizational plans across a group of technical and engineering teams that deliver and complete Apple’s strategy. Meet the needs of our customers across the market that facilitate their ability to deploy, manage, secure and support more of our products, software and services across their organization. Mobilize resources for growth and delivery to ensure all commitments are met and problems addressed Build, lead, and collaborate to get results from phenomenal Enterprise Engineering teams across the organization. Assemble the right people, empower them, and enable them with the right tools to drive outcomes Provide direction and input to the approach and strategy for our US Enterprise Indirect business and help define Apple’s enterprise success framework. Be an entrepreneurial self-starter who can be part of an executive team, but work independently to develop new areas Possess strong analytical skills with the ability to analyze business performance and data sets to find opportunities for the business through performance tracking and in context analysis Description Description You understand there are many moving parts in an organization. Navigating the interdependencies within Apple is needed for success. Understanding how business financials work, and strategies for sustaining profitable growth, are key to staying ahead of the competition. You analyze the market and think beyond the short-term.
Apple doesn’t cut corners, in products or in business. You bring the highest level of integrity, honesty, and accountability in all that you do, every single day. A trusted advisor who does what you say you’ll do — and always does what’s best for Apple and its customers.
Believe that communication is key to Apple’s success. As a dreamer and someone who actively talks and listens through endless possibilities — with customers and teammates alike. To ensure the most innovative ideas become a reality, you recognize perspectives, patiently listen to every detail and contribute to what is right, in order to move us forward.
Apple and third party solutions solve complex business problems in simple and innovative ways. Ability to create competitive and breakthrough strategies that truly shape the future. Asking why and why not, both stripping out what is not essential and identifying what is. By doing so, you are able to see what’s ahead and identify trends that will be critical for growth.
Ability to simplify complex problems and distill big decisions down to their core. It’s rarely easy. Sometimes decisions require you to make tough calls, even after considerable time and energy has been invested — but you own it. You stand by your deep analysis, wisdom and experience to make quality and timely decisions. Education & Experience Education & Experience Bachelor's Degree or Equivalent Experience Additional Requirements Additional Requirements 8-10 years of experience leading Enterprise focused Engineering teams, or similar experience in leading a technical solutions-orientated organization that balanced delivering on short-term goals, while creating balanced value for customers and demand for the future.
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