Job Requisition ID #24WD74702Position OverviewThis Engineering/Support role will help keep the Applications behind Autodesk's Learning Management Systems (LMS) and programs up to date by designing, configuring, and troubleshooting user and system issues, and create/maintain data dashboards/reporting needs. You will report to manager and its a hybrid model of work.We hope you bring these qualities and soft skills with you:Passion for Learning and continuous improvementAdaptable who can quickly grasp new conceptsStrong Communication SkillsProblem-Solving AptitudeTeam PlayerResponsibilitiesWork with business stakeholders to understand LMS requirementsSupport LMS administrators, End-users and Partners for Saba/Absorb LMSProvide support for the Saba/Absorb systems and manage issues submittedProvide ongoing support on the use of Saba/Absorb systems and toolsSupport the tracking and reporting of standard metricsExperience supporting multiple phases of the course development lifecycle including: needs analysis, requirements gathering, solution design, course deployment and testingPerform quality assurance checks on training courses that have been developedEstablish relationships across cross-functional groupsAssist LMS administrators with configurationExperience supporting users and partners on a "Learning Experience Platforms (LXP)" e.g. Degreed.comExperience supporting LMS Application integrations with multiple Platforms such Salesforce, Workday, Zoom Meeting and Degreed.comKnowledge in ITIL ProcessMinimum QualificationsDemonstrated experience with eLearning software and learning technologies5 to 8 years experience administrating, configuring, and troubleshooting learning management systems such as Saba, Abosrb or other LMS PlatformAbility to manage small project plansBalance of business process knowledge and technical system knowledge with usExperience that demonstrates knowledge, understanding, application of administrative support skills, methods, and proceduresAnd ability to deal diplomatically with professional/business contacts and work with all levelsEffective written and oral communication skillsEffective planning, time management, problem solving and organizational skillsExplain instructions and procedures and to present findings and conclusionsAny graduation degree in Engineering#LI-AK1Learn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!Salary transparencySalary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.Diversity & BelongingWe take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belongingAre you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).
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