Senior Associate Content Delivery Specialist

Company: Workday
Company: Workday
Location: CRI.Heredia
Commitment: Full Time
Posted on: 2024-01-19 05:11
Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamWant to join a group of hard-working professionals, with a diverse mix of experience and backgrounds? Then consider our Workday team, which promotes Workday’s core values with a strong dedication to our employees! The Deal Program Operations team is hiring a Senior Associate Learning Content Specialist to assist developing and delivering learning solutions for the Global Deal Operations teams. ¿Quiere unirse a un grupo de profesionales trabajadores, que posee una combinación diversa de experiencia y formaciones? Entonces, tenga en cuenta a nuestro equipo de Workday, que promueve los valores fundamentales de Workday con una gran dedicación a los empleados. El equipo de Operaciones del Programa de Acuerdos está buscando a un especialista asociado sénior en contenido de aprendizaje para ayudar a desarrollar y ofrecer soluciones de aprendizaje a los equipos globales de Operaciones de Acuerdos.About the RoleThe ideal candidate has a partnership mentality as they collaborate and help drive the learning strategy for our global Deals Operations teams. We value the candidate who is passionate about helping their colleagues grow into impactful contributors. In this role, you will: (i) Schedule planning meetings related to enablement events and maintain meeting notes and action items in Smartsheet; (ii) Assist curating content files on our Content Management System (HubSpot); (iii) Monitor team Slack channels, then respond to questions and capture trends in topics; (iv) Gather and assist crafting enablement product needs from team program managers. Examples include newsletters, videos, live events; (v) Work from our office 50% of the time across each fiscal quarter.El candidato ideal debe tener una mentalidad propensa al trabajo en conjunto, ya que deberá colaborar y ayudar a impulsar la estrategia de aprendizaje de nuestros equipos globales de Operaciones de Acuerdos. Valoramos al candidato al que le apasiona ayudar a sus compañeros a convertirse en colaboradores de impacto. En esta función, deberá: (i) programar reuniones de planificación relacionadas con eventos de capacitación y actualizar notas de reuniones y elementos de acción en Smartsheet; (ii) ayudar a seleccionar archivos de contenido en nuestro sistema de gestión de contenidos (HubSpot); (iii) monitorear los canales de Slack del equipo, luego responder preguntas y capturar tendencias en temas; (iv) recolectar, y ayudar a elaborar, necesidades relacionadas con productos de capacitación de los gerentes de programa del equipo. Los ejemplos incluyen boletines informativos, videos, eventos en vivo; (v) trabajar desde nuestra oficina el 50 % del tiempo durante cada trimestre fiscal.About YouBasic Qualifications:1-2 years experience handling enablement contentIt is essential to be bilingual in Spanish and EnglishCualificaciones básicas:De 1 a 2 años de experiencia en el manejo de contenido de capacitación.Indispensable ser bilingüe en español e inglés.Other Qualifications:Strong written and verbal communication skillKnowledge of handling a content management systemPassionate about digital file organizationProficient user of Microsoft Office Suite, Google Drive (Slides, Docs, Sheets, Forms), whiteboardingFamiliarity with virtual teamwork tools like Slack, Smartsheets and knowledge management tools like High SpotProficient in business English, global etiquette, and presenting to a global audienceAbility to independently work on simultaneous projects in a fast paced environmentOtras cualificaciones: Gran habilidad de comunicación escrita y verbal.Conocimientos en el manejo de sistemas de gestión de contenidos.Apasionado de la organización de archivos digitales.Usuario experto en Microsoft Office Suite, Google Drive (presentaciones, documentos, hojas de cálculo, formularios), pizarra digital.Familiaridad con herramientas virtuales de trabajo en equipo como Slack, Smartsheets y herramientas de gestión del conocimiento como High Spot.Dominio de inglés comercial, etiqueta global y capacidad de presentación ante un público internacional.Capacidad para trabajar de forma independiente en proyectos simultáneos en un entorno de ritmo rápido.Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
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