Job Summary:Company: Live NationDepartment: Human ResourcesLocation: Farringdon, London (with hybrid flexibility) and international travel including to the US.Reports to: VP Human Resources - EMEAWorking Hours: Full time, 40 hours per weekContract Type: Fixed term, 12 monthsRole DescriptionWe are seeking an experienced trainer who will facilitate an international programme in partnership with the US based training team who are part of the LN University. LNU is a new function dedicated to elevating employee experiences spanning from onboarding to higher level development, focused on elevating our culture and upskilling our employees. This person is passionate about training delivery and facilitation, connecting with employees at all levels, and serves as a catalyst for learning. They’re able to create a positive learning environment and quickly build rapport with employees. The training programme manager will be experienced and able to use delivery options and media to make training engaging, effective, and meaningful. They’ll report to the VP HR, EMEA, who is UK based and will also work with her on other EMEA based training programmes. As an expert in engaging audiences, this person is responsible for setting a positive, culturally relevant tone in all LNU employee experience and development programs. What it’s like to work in the TeamPassionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! What we can offer youLive Nation offers impressive employee benefits Including unlimited annual leave. The newly opened Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.Who you areCompetencies / Skills / Knowledge / ExperiencePrevious experience as a Training Facilitator, Training Manager or similar role with demonstrated presentation and engagement skills.Experience in project management principles and processes like scheduling, planning, utilising available resources, measuring impact, and reporting.Advanced Microsoft Word, Excel, Outlook, PowerPoint, and Zoom skills.Ability to communicate clearly and concisely, both orally and in writing.Experience as a training facilitator having a track record of impactful and effective program delivery to business audiences.Strong attention to detail and advanced preparation. Superior organisation skills are a must.Effective collaboration and relationship-building skills.Strong client service skills and ability to execute with excellence in a demanding, fast paced environment.Have experience working across different markets with people from different countries whose first language isn't necessarily English.Demonstrable ability to facilitate and adapt your facilitation style to accommodate different cultures.BehavioursThe following attributes determine how the role will be carried out and are required to be a successSelf-starter, strong influencer and always proactive with the ability to work in a fast-paced and changing environment.Ability to work closely with others and build positive working relationships, building rapport with diverse audiences across a broad, decentralised organisation and across cultures.A great attitude with the ability to work hard and have fun!What the role includesFacilitates in an engaging manner to achieve learning and culture objectives while appropriately tailoring the delivery of material to their audienceEnsures all necessary resources are available for training attendeesResponsible for setting up and creating Live Nation culturally appropriate spaces and learning environmentsCollaborates with LNU team members and the VP HR EMEA where necessary to ensure training agendas are coordinated, attendee schedules and rosters are organised for every trainingCoordinates the logistical requirements for EMEA based training programmes, including the tasks tied with planning meetings, and learning eventsUses strong leadership skills and ability to influence others to quickly build rapport with attendeesApplies engaging adult learning theories and models when delivering trainingDelivers a best-in-class training, ensures content is updated, current, and reflects the latest Live Nation news/culture/brandingHelps to select and consult on the best training delivery options and media to meet the desired learning or behavioural outcomesCoordinates and facilitates consistent, high-quality training sessions for varying levels of employeesUses thought provoking questions, stimulates discussions, and engages employees to make learning meaningfulOrganises training activities, presentations, group discussions, and role-playing exercises as applicableNavigates group dynamics inclusively and can diffuse challenging situations as they arise in the training roomCapable of applying models and methods for evaluating the impact of learning and provides feedbackLeverages their deep understanding of varying communication and learning styles to deliver lasting impact on all attendeesEqual OpportunitiesWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.The CompanyLive Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.comAPPLICATION DEADLINE: Monday 29th January. We reserve the right to close applications at any time so encourage early application.
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