Director of Business Operations

EX LIBRIS– Who are we?Ex Libris, Part of Clarivate,  is a global EdTech (Education Technology) industry, leader. We serve some of the most prestigious academic institutions and research Universities around the world, with a total of over 7,500 customers in 90 countries.Our SaaS solutions help universities transform academic libraries, maximize the impact of research activities, enhance teaching and learning, and drive student engagement and success. For more information about Ex Libris, see our website, and join us on Facebook, YouTube, LinkedIn, and Twitter. We are looking for a Director of Business Operations to join our Global team.This is an amazing opportunity for someone with the ability to partner with varying business groups to develop cross-functional tools, approaches, and processes. If you have experience in this area, we would love to speak with you.About You – experience, education, skills, and accomplishments  Bachelor’s degree in industrial engineering, business administration, or related field.At least 12 years of experience in Sales Operations, Business Operations, Business Administration, Project Management, or Program Management.It would be great if you also had . . .  Knowledge of Lead-To-Cash processes.Previous experience working with C-level executives.Advanced degree in a business-related field such as M.A. or MBA.Experience in Enterprise software or SaaS organization.Experience in leading a small team.Prior experience with Salesforce (certification would be a plus).Ability to conduct thorough analysis of complex data, translating data-driven results into actionable deliverables, messages, and presentations.Strong Analytical Skills.What will you be doing in this role? Leading a small team of Business operations managers.Identify BU business process bottlenecks and areas for improvements.Drive business process & systems improvement programs collaborating with functions across Academia & Government (A&G) and Clarivate.Run data analysis activities to provide insights to BU leadership team supporting strategics planning and growth.Improve data accuracy and implement processes to enable accurate, insightful data analysis.Collaborate with BU leadership to identify and define BU KPIs.Create KPIs calculation & reporting methodology.Periodically track and report on KPIs; Identify risk and drive actions accordingly.Generate business performance reports and presentations (MBRs\QBRs).Follow up on Business performance (e.g., pipeline and forecast).Drive collaborative sales & BU routines (e.g., BMFs, Forecast reviews etc.).Run Sales & BU initiatives to accelerate growth and improve business performance (e.g., targeted sales reach out to at-risk population).Lead new offerings’ rollout including process & system set up, sales enablement and adoption.Identify and comprehensively define BU business requirements.Present BU prioritization in release planning process.Follow up and support execution and roll out.Collaborate with the BU leadership team to define and implement managerial routines.Drive and facilitate BU strategy sessions.Follow up on progress and execution of BU action plans and strategic Initiatives.About the TeamThe role reports to the Vice President, Business Operations, based in Israel.You will join a global team of Business operations experts that support Academic and government businesses collaborating with all organizational functions, such as Product, Global Sales and marketing, and IT through our management team.Hours of Work / More important information for you:This is a full-time permanent position based in Jerusalem and will require hybrid working in our Jerusalem office (2-3 days per week in the office, rest of week remote).Why Ex Libris?At Ex Libris, we value our employees and are striving to create the perfect balance between work and home life. Join us to be part of a family-like environment; enjoy our unique culture and benefits. Be part of a thriving, productive community helping change the future of higher education with the state-of-the-art technology from Ex Libris.At Ex Libris, we work hard and have fun doing it!At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.