Account Manager - Government, Europe

Company: Coursera
Company: Coursera
Location: United Kingdom
Posted on: 2024-01-18 01:09
Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 136 million registered learners as of September 30, 2023. Coursera partners with over 300 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021. Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns. We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. Coursera is a leading online learning platform for higher education, where 130 million learners from around the world come to learn skills of the future. More than 300 of the world’s top universities and industry educators partner with Coursera to offer courses, Specializations, certificates, and degree programs. Thousands of companies trust the company’s enterprise platform  Coursera for Business to transform their talent. Coursera for Government equips government employees and citizens with in-demand skills to build a competitive workforce. Coursera for Campus empowers any university to offer high-quality, job-relevant online education to students, alumni, faculty, and staff. Coursera is backed by leading investors that include Kleiner Perkins, New Enterprise Associates, Learn Capital, and SEEK Group. At Coursera, the Enterprise Team has the ambitious vision of transforming talent at the world’s leading companies, universities, and global governments through upskilling and reskilling their workforces. Through innovative engagements with enterprise partners, we empower learners around the world to land their next job or promotion, and more broadly reduce unemployment, provide pathways to jobs, and improve economies. As a critical member of our Governments team, you will be responsible for expanding and renewing accounts with some of the largest government organizations in the world. Drawing on your superior strategic thinking and communication abilities, and creative deal-making skills, you will be critical in shaping Coursera’s international government work, as well as more broadly impact the way that governments train their employees and citizens. Responsibilities: Expand and renew national and regional strategic accounts in alignment with Coursera’s strategic priorities and mission   Build strategic relationships across customers, deeply understanding their core functions and objectives and the metrics and strategy needed to drive change via online learning Produce accurate and timely forecasts, and develop an expansion pipeline in set accounts, successfully manage opportunities to closure, and ensure quota is met consistently (quarterly and annually) Use in-depth knowledge of industry trends and data-driven insights to consult and support prospective governments to upskill their workforces; this may include identifying opportunities for collaboration and improvement in customers’ training/L&D strategies Be the voice of Coursera’s public sector partners, sharing customer-driven insights across Coursera, including product, engineering, business development, and legal Basic Qualifications: 10+ years public sector experience in the government, non-profit, foundation, consulting, digital transformation, international development or workforce development space.  Expertise in sales, customer success and/or implementation manager space, developing new public sector projects and implementing and driving existing projects to success. Preferred Qualifications: Record of achievement in tackling large, complex projects and managing senior-level external stakeholders strategically to achieve a goal Superior written and verbal communication skills, strong analytical and creative-problem solving abilities, and excellent interpersonal, organizational, and operational skills Ability to listen well, hold your own in meetings with senior executive representatives from prospective partners, and speak as a thought-leader in this space Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments Network in EMEA (Ideally Greece, Ukraine, Afghanistan) Fluency in a European language. Greek or Ukrainian would be advantageous. If this opportunity interests you, you might like these courses on Coursera: Foundations of Business Strategy Successful Negotiation: Essential Strategies and Skills     Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.   If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.   For California Candidates, please review our CCPA Applicant Notice here. For our Global Candidates, please review our GDPR Recruitment Notice here.   #LI-Remote
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