Revenue Coordinator

Job Summary:THE TEAMThe Commercial team are responsible for generating all commercial revenue streams for the Ticketmaster business throughout Australia and New Zealand, via both B2B and B2C channels. Within the wider Commercial department, the Ancillary Revenue team is primarily focused on managing the products that drive new revenue through B2C channels.THE JOB The Ancillary Revenue Coordinator will play a pivotal role in supporting the Ancillary Revenue team across a range of projects and tasks to help achieve team goals. The Ancillary Revenue Coordinator will be responsible exploring new ancillary revenue opportunities, taking end-to-end ownership of certain existing products and providing administrative support to the wider Ancillary Revenue team.WHAT YOU WILL BE DOING Provide administration support for Ancillary Revenue team across all key products when requiredResponsible for all administrative functions with regards to B2B and B2C Gift CardsManage the full breadth of Ancillary products such as Resale, Collectibles, Secure Tickets and additional ancillary products that sit within the department.Lead operations internally with regards to Fan-to-Fan ResaleAssist wider Ancillary Revenue team during major onsalesProvide support for key Collector Ticket functions specifically regarding production and fulfilmentParticipate in internal stakeholder meetings to ensure you’re keeping abreast of updates and sharing best practice globallyBe active in exploring new revenue streams by keeping across industry trends globallySupport in preparing fortnightly financial reporting for TM executives that tracks against budget & OKRsCoordinate monthly reporting processes across all products for entire Ancillary Revenue and Commercial Partnerships teams in line with Finance Team requirementsUpdate Sales pipeline in Salesforce weekly to ensure opportunities are recorded and progress is updatedWHAT YOU NEED TO KNOW Proficient at Microsoft Office, particularly Excel and PowerpointExcellent communication skills with strong relationship building skillsOutstanding collaboration skills with proven ability to work with multiple stakeholders across business lines to achieve shared goalsExceptional judgement and solution oriented problem-solving skillsExcellent written and verbal communication skills, strong presentation skillsKnowledge of the event ticketing landscape within Australia and New ZealandYOU (BEHAVIOURAL SKILLS)  Ability and desire to work in a fast-paced team environmentResults focusedAttention to detailCustomer focused, with the ability to effectively communicate to external clients/customersAbility to take initiative and own this newly created rolePassion for live entertainmentCommitment to quality/process improvement in service deliveryComfortable working in a multi-national, multi-cultural environmentAbility to provide clear and concise support to fellow team membersEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.CULTUREWe have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.You would have got a first feel of what it is like working at Ticketmaster through our career site and looking at our Ticketmaster Values. Are you ready to start your journey with us? One of your first stops would be our Going Live Session, our own way of welcoming you to Team Ticketmaster.Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster now processes over 500 million tickets. As part of Live Nation Entertainment, the largest live entertainment company in the world, Ticketmaster is traded on the New York Stock Exchange as NYSE: LYV.Ticketmaster operates in over 30 countries across North America, South America, Europe and Asia Pacific. Overall, the company employs over 6,500 individuals. Ticketmaster was established in Phoenix, Arizona in 1976.#LI-NL1#LI-Hybrid#TM-AU