Digital Account Manager Life Science & Healthcare - London, UK ( Hybrid )We are hiring for a Digital Account Manager - Life Science & Healthcare to join our Life Science Team. This is an amazing opportunity to accelerate innovation for our customers and identify creative solutions to meet their Life Science needs. Working closely with a defined book of business you will manage your clients and their renewal business whilst identifying upsell and cross-sell opportunities to grow your accounts..About You – experience, education, skills, and accomplishments • 3-5 years of sales experience• Science degree would be desirable but is not essential.• The ability to ‘think outside the box’. • Demonstrate objection handling skills.• Skilled at building rapport, opening doors, and understanding the business requirements of business decision-makers. • Background in Account Management• Clear and effective communication skills: verbal, written, and presentations.• Strong analytical and data skills to identify trends and/or patterns with the ability to then draw conclusions and actionable takeaways.• Comfortable working in a matrix organization• Experience motivating a globally dispersed team.What will you be doing in this role? • Support the growth of the EMEA SMB business renewal rates and new business• Passionate about winning and focused on building relationships both internally and externally.• Working towards being a Subject Matter Expert (SME) demonstrating domain expertise with a strong personal brand of experience, domain/solution/technical knowledge, and practical business applications.• Drive exceptional revenue performance through hitting sales goals/KPI’s• Develop and maintain positive working relationships across Clarivate and ensure collaboration is delivered with a customer focus.• Report accurate personal forecasting and performance metrics to your manager• Provide excellent customer service and support for your territory• Work as a team with your designated RAM to maximise all account opportunity. About the Team You will be working as part of a team of Digital Account Managers, Digital Acquisition Managers, Renewal Account Managers and Customer Success Managers covering the European region within our Life Sciences and healthcare segmentAbout ClarivateWe’re on a bold entrepreneurial mission. No other company in our industry combines such rich heritage and global footprint with the bold entrepreneurial spirit of an innovative business.The Clarivate story began over 100 years ago and over the years we evolved, adding a broad range of trusted insights, analytics and content to meet customer needs.We now have more than 12,000 colleagues in 40 countries worldwide, and we work with over 200 partners to deliver value and success for our customers. Today, Clarivate is a publicly traded company, listed on the New York Stock exchange under the ticker NYSE:CLVTLife at ClarivateAt Clarivate, confidence, passion and courage are core to our company culture. We are not afraid to take a stand, form an opinion or lead the way. We want to make an impact and stand out from the competition. We are game-changers who think outside of the box, just like the scientists, inventors and academics for whom we build our products and services. Our three values lie at the heart of who we are and how we behave – aim for greatness, value every voice and own your actions.Hours of Work Full-time role, hybrid, 2-3 days per week in the London office.#LI-Hybrid, #LI-Onsite #LI-SK1At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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