Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Associate Software DeveloperDo you want to be part of a fast-paced and innovative team where your work and ideas will impact more than 70 billion customer interactions in over 100 countries each year through the power of the cloud and AI? As an Associate Software Developer on the Workforce Engagement Management (WEM) Development Team, you will work in a fast-paced environment that supports continuous change, innovation, and experimentation. You will work with both established and cutting-edge technologies like Java, JavaScript, React, Python, Kafka, DynamoDB, Redis, AWS Lambda, and various other AWS Services to build on our micro-service cloud architecture. You should demonstrate solid knowledge in one or more of these technologies, and a drive to learn and apply new technologies to current or future projects.Successful candidates will have the following traits:Demonstrate high level of curiosity.Possess solid technical and analytical skills.Work closely and collaboratively with team members.Proactively identify issues and improvement opportunities and follow up on them.Keep up to date on technologies and apply them to new or existing projects.Dependable and take ownership of their work.Strive for excellence in the work they deliver.Major Responsibilities/ActivitiesDevelop and maintain cloud applications built on top of AWS infrastructure.Implement high-quality new features that are scalable, available, and reliable. Participate in design and code reviews.Support other activities in the development lifecycle including requirement gathering, architecture review, testing, and documentation. Support production environment through handling support inquiries and addressing production issues.Requirements Bachelor’s degree in Computer Science, Computer Engineering, or related disciplines.2+ years of related work experience in front-end, back-end or full-stack development.Working experience with REST APIs.Demonstrable understanding of scalability, security, and availability in multi-tenant cloud architectures is a strong asset.Experience with Unix operating environments (Linux, macOS).Technology StackFrontend: JavaScript, HTML/CSS, React/Redux, Knockout, Ember.Backend: Java, Spring Boot, Python.Amazon Web Services: EC2, S3, CloudFormation, CloudWatch, Lambda, DynamoDB, SQS, Kafka, Redis.If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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