Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamWorkday is the leader in enterprise-class, software-as-a-service (SaaS) solutions for managing global businesses. Our solutions combine the lower cost of ownership of SaaS with a modern approach to applications. Founded by PeopleSoft veterans Dave Duffield and Aneel Bhusri, Workday delivers Human Capital Management, Payroll, Financial Management and Worker Spend Management solutions for midsize and Fortune 500 companiesAbout the RoleThe Managing Partner (MP), North America Field Services is a member of the regional services management team and is responsible for the overall success of an assigned Healthcare Provider/Payor group of deploying and production customers. The MP will participate in sales cycles to help support implementation related activities for prospects that will become part of their Healthcare Provider/Payor portfolioThe MP will develop/maintain executive relationships, have overall responsibility for the successful deployment of the Workday solution, sell additional services into their customer base and ensure they’re getting maximum value from the product.The Managing Partner will be measured on customer satisfaction, customer portfolio bookings, & regional services revenue.About YouKey Areas of Responsibility:Collaborate with Account Executives and Service Executives to help position/sell Workday product, deployment and post production services.Build proofs of conceptsParticipate in partner selection for non-Workday primed engagements in the Healthcare Provider/Payor arenaGuide large, partner-led accounts with global complexity such as M&A and divestituresDevelop and sustain Healthcare Providor/Payor customer executive relationshipsWork with the sales team to develop/execute on account plans and strategy for each Healthcare Provider/Payor customer in their portfolioCreate the strategic plan across the customer architectureServe on and actively participate in the Healthcare Payor/Provider customer steering committee meetingsProvide direction and support to Workday and service partner project teams especially as it relates to scope, budget, timeline and critical deployment issuesMay act as the escalation point to facilitate and resolve customer and/or project issuesMay work with customer to drive adoption of the Workday solution guiding them in the implementation of new features and products and selling additional services to support their strategyMay drive customer self sufficiency by ensuring their customers understand how to engage with the Workday services organizationReview and approve all services contract amendmentsEngage other service resources as necessary to support account planning and feature adoption strategiesLeverage customer relationships as needed for prospect references. Basic Qualifications:10+ years experience successfully deploying large, complex Cloud SaaS ERP (Financials) solutions at a project and program manager level within the Healthcare Provider/Payor arenaExperience positioning and selling professional services Experience successfully working with software sales teams to position/sell additional Services8+ years experience developing and maintaining C-level relationships in the Healthcare Provider/Payor Industry6+ years managing / prioritizing multiple customer demands balancing customer satisfaction with revenue and profitability targets Other Qualifications:o Able to travel up to 50%o Able to deliver customer presentations.o Able to write an internal customer account plano Ability to balance customer demands with aggressive revenue and profitability objectives.o Familiarity with SaaS governance modeling, and agile methodologies to help Healthcare Payor/Provider organizations navigate the cloud environment.o Leadership abilities to motivate and focus the Healthcare Payor/Provider organization on strategic customer objectives.o Willingness to ‘roll up one’s sleeves’ and assist wherever needed.o Team player who will work across the organization and company to continue improving the way we serve our customers.Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
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