Quote-to-Cash Management of Change Lead

Quote-to-Cash Management of Change LeadDescription -About Lead to Cash:Are you ready to imagine the future and help us transform? Lead-to-Cash (L2C) is an ELT sponsored process re-engineering program tasked to dramatically simplify and streamline HP's processes from lead generation to cash collection. We are looking for a strong and passionate Change Leader.DescriptionThis role includes designing the change experience structure and framework for the L2C program and being responsible for defining and governing the rules around how we drive MOC with standard toolkits and process and methods of communication. This person will engage with employees across HP including operations, finance, sales, and executives and will ensure we execute change consistently but also customized to the impacted personas. This person will oversee adoption of new capability and process and where needed drive root cause analysis, removes roadblocks​ and ensures the program meets its adoption metrics.This role requires an exceptional level of communications, marketing, and planning skills in addition to a proven track record of managing multiple change projects simultaneously. The successful candidate thinks strategically, communicates effectively, and is organized, detail oriented, proactive, and skilled in partnering with team members and leading cross-functional teams.Key responsibilitiesDesigns and maintains the optimal change strategy for the Quote-to-Cash part of the L2C programmeMaps and understands the journeys of impacted personasEnsures full stakeholder mapping and governance for changeManages stakeholder communication and involvement to maximize program understanding and commitmentEngage across all workstreams to track progress, change actions and resultsMonitors adoption and recommends strategies to overcome adoption roadblocksDrives a mindset of transformation and changeWorks closely with the other L2C workstreams leads as well as the overall L2C Change Experience Programme lead and engages directly with business owners and stakeholdersEnables employees to embrace and adopt new ways of working and operate in a new environmentExperience, knowledge & skillsProven track record driving successful change experience and ability to develop methods for supporting innovation and change across the companyExcellent communication skills (i.e. written, verbal, presentation), leadership, and influence skills. Mastery in English and local language as well as other languages as required.Ability to engage with all levels at the company and to thrive in a fast-paced environment.High degree of flexibility and ability to work independently and manage project objectives autonomouslyPROSCI and/or ADKAR certification is a plusPrior knowledge of any of the sub processes in the Quote-to-Cash space is a plusEducation and Experience Required: First-level university degree or equivalent experience; advanced university degree preferred.Typically 6-10 years of related experience in IT/business operations.Typically 5-8 years of project management experience.Quality improvement training required and certification a plus.Job -Sales OperationsSchedule -Full timeShift -No shift premium (United States of America)Travel -Relocation -EEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.