Digital and Transformation Organization - Solutions Design LeadDescription -Role Value PropositionHP’s Digital and Transformation Organization (D&TO) is building world-class digital capabilities and transforming the company. We are customer obsessed and our mission is to enable next-generation digital solutions to drive business growth.We are looking for a Technology Solution Architect supporting the HP Workforce Solutions (HPWS) business with a track record of designing, developing and implementing technology solutions. The candidate will collaborate with HPWS Business, Sales Operations, IT, and other functions/ organizations, and be responsible for delivering business value to customers by architecting effective technology solutions that address the customer’s business problems, needs and opportunities. Have knowledge of architectural frameworks, methodologies, and tools and understand how to apply this knowledge to successfully deliver projects/programs. The ideal candidate would have hands-on solution development, architecture & design and would require a balance of business process and product-centric technical expertise and the ability to navigate complex solutions with multiple platforms, systems, and teams.Key ResponsibilitiesArchitect digital transformation solutions of projects and programs. Understand the customer's business problem, need, or opportunity and design a technology solution that appropriately addresses themArchitect and customize reusable solutions of projects or programsCapture and share architectural IP at the project and program levelOversee the implementation and governance of architectures of projects and programsResponsible for project design deliverables like models and diagrams, requirements documentation, project plans, release plans, etc.Develop technically feasible long-term technology strategies and plans for HPWSAssess the business impact of specific technologies/ strategiesIdentify and address technical or operational risksCollaborate with other architects to define, update, and re-imagine touchpoints across the impacted customer journeys to identify and improve various go-to-market processesDefine and drive the end-to-end customer-oriented technical solution architecture for enterprise enablement in partnership with various domain and application architectsPartner with the product managers, go-to-market teams, customer, sales support teams, and solution managers to ensure a robust architectural runway that can support future business requirements throughout the offering lifecycleDefine and guide strategic and transitional architecture solutions aligned to the business outcomes of the various service and product offeringsIdentify and resolve technical pain points across the go-to-market value chains of the key business functions within HPWSIdentify and leverage opportunities for emerging technologies and fundamentally different and efficient solutions of go-to-market capabilitiesCollaborate extensively with HPWS business, IT, Sales Operations, and various product teams to define solutions that drive the overall business outcomesProvide technical guidance and support to solution delivery teams throughout the initiative lifecycle around design, platforms, emerging technologies, etc.Ensure standards and best practices are being followed as part of the implementation of the solutionsAssess the technical impact of multiple technologies/strategiesEducation, Experience, Skills, and Knowledge RequiredBachelor’s degree in computer science or related field or equivalent experience8-10 years of software design, architecture and development experienceExperience in designing, implementing, and deploying scalable and performant web applications at regional/global scaleExperience in solutioning complex and challenging business requirements and digitizing complex end-to-end business flows and processesExperience and/or exposure to process mapping and reengineering activitiesExperience and proficiency in waterfall and agile development methodologiesExperience and proficiency in program and design tools and applicationsExcellent English speaking and writing skillsExperience, Skills, and Knowledge Required PreferredAbility to understand customer business challenges, convert them into requirements and well-articulated system designs & solutions to resolve and/or enable business growthAbility to communicate and synthesize business requirements into actionable architecture solutionsIdentifies risks and challenges the business should expect to encounter with the solution based on similar efforts done with other projects/programsAbility to apply knowledge of how the industry uses technology to address business challenges using, for example, technical standards and infrastructure, cross-industry trends that impact technology investment, industry-specific roadmaps, and enablersDeep Technology industry knowledge in Quote to Cash, Order to Cash, Sales Compensation, ERP, CRM, etc. Understands future technology or operational trends as they relate to and support customer business requirements (“trusted advisor” role)Deep knowledge of technology and business standards and best practices in areas like SAFE/Agile, ITIL and how to apply them appropriately in solutionsAble to design for accessibility, scalability, and availabilityAbility to lead a team in the completion of one or more architecture, requirements, operational, or implementation deliverablesAbility to lead the architectural design, development, deployment, and technical quality of IT based solutions (typically within multiple technology or specialty areas)Ability to provide architectural direction for multiple projects concurrentlyUnderstands and applies IT system/ operational solution related modeling methods and tools. Can validate/evaluate if an information system or operational architecture meets technical requirements and specificationsFamiliar with multiple architectural, development, and operational methodologies (e.g., Zachman, TOGAF, ITSM)Applies appropriate methodologies and knowledge to resolve complex business issuesAbility to write Design documents and Statements of Work for medium to large size solutions for single/multiple technologies or operational areasGood business acumen, strategic mindset, and effective interpersonal skillsHighly motivated and thrive in an environment where problems are open-endedAbility to use various presentation tools to communicate complex messages to multiple audience levels persuasively Proven ability to communicate in an objective manner to customers and teamsJob -ServicesSchedule -Full timeShift -No shift premium (Mexico)Travel -25%Relocation -NoEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
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