Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Technology Program ManagerEquinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. With Equinix Metal, customers can rapidly deploy automated single-tenant infrastructure and interact with 2,100 networks and 3,000+ cloud and service providers. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Job Summary Manages the execution of multiple and/or high complexity technical programs using predefined methodologies and tools.Within Equinix Metal, the Product Engineering team is chartered with:Delivering delightful customer (and staff) experiences, by providing robust APIs and simple, intuitive web portals that are powerful in enabling them to interact with our platformBuilding and scaling a billing platform to support billing for billions and provide Quote-to-cash servicesBuilding and operating highly scalable, reliable software defined network orchestration for Metal and enable hybrid cloud networking features for our customersWorking with Equinix Platform teams and CTO teams for integrations and standardization around API, tooling etc.The Product Engineering team within Equinix Metal is looking for a “Technical Program Manager” to help drive and scale cross-functional programs. We are looking for someone with a passion for customer outcomes, building bridges and someone who thrives on being the glue between all the moving parts.As a Technical Program Manager, you will provide execution leadership to the Product Engineering team and will drive forward specific programs while supporting teams in meeting the strategic objectives. In addition, you will help to develop, drive and promote the team’s vision, objectives, and implementation plans for various technology, architecture, and strategic programs.This is an exciting opportunity for a passionate program management leader to make a tangible impact on the technology roadmap of Equinix Metal. If you believe in the power of technology to change the world, and if you value creativity, work comfortably in a fast-paced environment, and are excited to learn new technologies, we would like to talk to you.This is an associate-level, individual contributor role reporting to the Director of Engineering.ResponsibilitiesProvide technical program management leadership with a strategic focus. In this role you will be less ‘in the weeds’ but rather be driving and steering the teams toward meeting the strategic outcomesBe an ambassador for the programs you will support (e.g., Networking, API & Identity, Portal, Billing)Drive key communications efforts. As the TPM you are the voice of the Program and are responsible for providing clear internal communication with the goal to inform, align and unblock in both synchronous and asynchronous settingsServe as liaison to the executive team & Chief of Staff to ensure stakeholder alignmentGiven the cross-functional nature of software engineering programs, the key to success is solid collaboration. In your role you will be the driver to ensure the key people are working together as one team that stands behind the goals and how to achieve themDriving program planning aimed at accomplishing a clear business objective, with details on what work is to be done, by whom, when, and what means, or resources will be usedHelp drive engineering operational excellenceQualifications3 years of experience as a Technical Program Manager for XaaS productsStrong technical project management skills in an Agile/Scrum product development organization managing complex technical programs/projects across multiple stages from ideation to delivery (not a Scrum Leader role but certification is a plus)Strong collaboration, people skills, and the ability to develop deep and trusted relationships across organizations to achieve common goalsExceptionally strong written and verbal communication skills from engineering to executive-levelProficiency with Jira and Atlassian suiteExperience with collaboration tools such as Slack, Teams, Gsuite, O360Bachelor’s Degree, ideally in a technical field of studyThere is an option for the selected candidate to be based at any of the major Equinix locations in the US or to be fully remote. At Equinix, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #IamSafeIBelongIMatter culture transcends and informs all we do. In alignment with our culture, Equinix has implemented a vaccine or test policy that requires employees to show proof of full vaccination or get tested regularly to work onsite in a data center or office. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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