Product Manager

Job Summary:THE TEAMThe Product team define market requirements for products before they are deployed to local market for Marketplace and Enterprise and any other products as required.  This includes working closely with the local products and IT teams to execute the projects on our product roadmap and especially working closely with the development teams to deliver products.THE JOBThe Product Manager is responsible for planning and execution of product roadmap items throughout the product lifecycle. The Product Manager aligns with the development team to prioritise the workloads to current priorities and working closely with peers across the organisation to ensure revenue and customer/client satisfaction goals are met. The Product Manager’s job includes ensuring that the product supports the company’s overall strategy and goals.WHAT YOU WILL BE DOINGDefine product strategies and roadmap to align with business direction and company vision.Participate in discussions with sales teams and contribute to decision making from a product perspective.Work with a team of product managers & sales team for ideation, development, launching, and iteration of product features.Work closely with engineers, designers, and related parties to ensure the delivery of high-quality products and workflows.Performs moderately complex bug verification, release testing and beta support for assigned products.Collect and analyse feedback from users, and other related parties to identify needs and provide solutions.Provide clear product requirements documents and be able to guide tech teams through the development process.WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Proven experience working with various products including B2C e-commerce, B2B platforms, and apps.Demonstrable experience of interpreting business needs and converting to requirements.Demonstrable communication and stakeholder management skills, including experience in dealing with remote colleagues, across business areas and levels.2+ year’s experience directly in product management in an agile environment.Proven ability to understand business needs, gather feedback, and communicate requirements and expectations to deliver successful products.Desirable practical experience presenting and/or training.YOU (BEHAVIOURAL SKILLS)Well-developed analytical and problem-solving skillsGood judgment and decision-making skillsExcellent written and verbal communication skills to deliver information and resources to varying levels of experience with products.Ability to communicate professionally with all levels of ManagementAbility to work autonomously with little supervision.True team player with 'can do' attitude.Flexible approach to hours to effectively work with teams in other time zones.LIFE AT TICKETMASTERFounded in 2014, Tixcraft is Taiwan’s leading music ticketing platform working with some of the biggest promoters in Taiwan. More recently in 2019, the company joined Ticketmaster and continued the expansion in the APAC region. Tixcraft is proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.  We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.#LI-NL1#LI-onsite#TMTP