Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamThe Service Reliability Engineering team at Workday relentlessly pursues reliability and availability of customer environments by employing a culture of learning, continuous improvement, and an engineering focus.The team builds and crafts innovative solutions to scale our day to day operations. We support our Workday customers with high energy, attention to detail and strong collaboration.About the RoleAre you a creative SRE looking for more opportunities to improve reliability, and enjoy building solutions to reduce toil and manual effort?With constant attention and focus on our customers (both internal and external), you will deliver quickly on a wide range of daily tasks - from environment provisioning, performance monitoring, environment problem solving, ad-hoc requests and automation efforts; while providing transparency of work being performed.This role requires a good understanding of Linux systems in a Production Environment. You will be part of a team that supports customers located in public and private cloud environments.About YouWe would love to hear from you if you have been part of an Operations to SRE transformation in a previous role, like trying new techniques and approaches to sophisticated problems, love to learn new technologies, are a natural collaborator and an extraordinary teammate who brings out the best in everyone around you.You understand that availability of Workday Service is paramount, are able to support a daytime-only shift pattern that includes some weekends, provide careful planning of changes, write detailed runbooks, share knowledge with colleagues, and engage in effective teamwork. You respond to impactful issues promptly and can handle an incident through to completion.If the work performed is manual and repeated often, you like to find a way to automate the task. More so, you deliver!Basic Qualifications3-5+ years of experience running and maintaining a 24x7 large-scale production environment, preferably across multiple data centers, and across multiple cloud providers such as AWS and GCP.BS or MS degree in Computer Science, Engineering, or related technical field, or equivalent work experienceOther QualificationsBeing able to solve problems in tools such as: Docker, Python, HTTPd, MySQL, Git, Java web applications, etc.Proven expertise with Linux, debug fundamentals and have a solid understanding of how to quickly isolate issues.Experience with many tool sets, for example: Chef, Jenkins, OSSEC, SPLUNK, ELK, Ansible, AWX, JIRA, Confluence, Prometheus, Grafana, Artifactory, Kubernetes.Strong understanding of enterprise level thinking on a few levels; documentation, runbooks, root cause analysis, capacity-trending, bug fixes and scripting.Experience writing and deploying code in a production environment.Secret passion about monitoring. When false positives show up on your radar you quickly address it. Your inner wish list is to "make monitoring phenomenal again".Can balance multiple tasks, make the right business decisions and tackle problems while under pressure, and prioritize and organise effectively.Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
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