Renewals Account Manager, DACH & BLX

Company: Proofpoint
Company: Proofpoint
Location: Reading, England
Commitment: Full time
Posted on: 2024-01-10 05:13
It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity.The RoleProofpoint’s business model is predicated on growth of new business and recurring renewals. We have a tremendous global track record of customers’ renewing their contracts with Proofpoint. EMEA is set to become the growth engine for Proofpoint and while we are expanding our business rapidly, we need to ensure that our customers also renew at this level. To that end we are increasing our renewals team to support the EMEA sales organisation.The successful candidate will be self-starting, responsible, mature, highly-motivated Renewal Sales Account Manager. In this role, you will work alongside the account managers (and sales engineers and channel account managers) to ensure the satisfaction of our existing customer base and secure their subscriptions.The role will demand interaction with customers , as well as with technical staff within the traditional IT organization.Successful candidates will also have sound sales experience and excellent business acumen blended with strong interpersonal and presentation skills. Extensive experience of building commercial proposals, understanding of detailed sales order booking process and the ability to negotiate creative deals to enhance our customer relationships is critical.Your Day-to-day  Driving the qualification, quoting, and Salesforce processes with Accounts Managers and Regional Directors to bring renewals to a closeForecast daily, monthly, quarterly accurately via Salesforce (and Excel as required)Meet or exceed customer renewal revenue quotaCoordinating multiple resources within an accountEstablishing and maintaining strong business relationships at the executive levelProactively identify customer issues, work with the larger Proofpoint team to resolve themResearch customer organisational structure and track information within Salesforce.comGather and track information regarding customers implementation and support activityMaintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplaceDevelop customer quotes through Excel, manage customer data within Salesforce.comWhat You Bring To The Team Must have strong written and verbal communication skills and be able to clearly and effectively articulate Proofpoint’s valueA highly collaborative, relationship-oriented approach to work alongside the existing Proofpoint account teams as well asMust be extremely organized, detail and process orientedMust be a self-starter with the ability to work independently or in a team environmentAbility to manage multiple tasks and use good judgment in resolving difficult issuesAbility to coordinate Proofpoint resources to execute a complex sales strategyWorking knowledge of Microsoft Office (especially Excel) and web conferencing toolsAbility to use Salesforce.com and other on-line tools effectivelyExperience selling to IT departments, IT management and Legal is preferredFluent in English and German languagesWhy ProofpointProtecting people is at the heart of our award-winning cybersecurity solutions, and the people who work here are the key to our success.  We’re a customer-focused and driven-to-win organisation with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.  We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpointIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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