Director, Razer.com

Company: Razer Inc.
Company: Razer Inc.
Location: Singapore
Commitment: Full time
Posted on: 2024-01-10 05:05
Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.Job Responsibilities :The Director of Sales & Merchandising will lead the Merchandising team to drive sales revenue growth and profits across product categories, within Razer.com (Direct to Consumer) through data driven insights, successful digital activations and excellent consumer experience.This role is also responsible for tracking and driving Razer.com sales, inclusive of baseline monthly revenue and campaign executions, to ensure success. This includes engaging with key stakeholders and regions to strategize all business aspects of global product merchandising planning, business development, end-to-end process optimization to drive profitable sales growth and operational efficiencies.Lead regional Direct-to-Consumer (D2C) platform, Razer.com to grow and drive sales through strategic initiativesCollaborate and work with internal stakeholders (Regions, Product Business Units, Operations etc.) secure support, commitment and investment to plans / initiativesDemonstrate deep understanding of and thought leadership in ecommerce landscape, business management, product & online channel strategy to build strategic plans, including key strategic initiatives & operating plans with clear goals, execution plan and metrics, to drive Razer.com differentiation and growthDrive value added services identification and supporting them to execution and incubation to drive best in class customer experienceRun regular checks on Razer.com merchandising to ensure optimal user journey and brand complianceDeliver interim and final reports on partner performance, including web analysis and evaluation of KPIsSupport planning & implementation of global campaigns for Razer.com with stakeholdersDirects the efficient allocation of technology, support, and training resources impacting the sales organizationBuilds and plans for an organization of continuous process improvementPre-Requisites :Minimum 5 years leadership experience in D2C eCommerce business, particularly in driving categories sales and strategiesTrack record of achieving revenue, profitability and customer satisfaction goalsExperience in managing a global D2C business including demand/supply planning, D2C order fulfilment, customer service, returns policies etcExperience with global eCommerce platforms (e.g. SAP Commerce Cloud, IBM Websphere) and Enterprise Resource Planning systems (e.g. SAP, Oracle)Be part of a phenomenal team today!Are you game?
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