Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. Our culture is based on collaboration and the growth and development of our teams. We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Principal Engineer, Product SoftwareJob SummaryProvides appropriate design solutions. Verifies stability, interoperability, portability, security, or scalability of architecture. Collaborates with cross-functional teams to provide scalable and secure solutions.ResponsibilitiesRequirements AnalysisUnderstands, reads, and reviews requirementsWorks with Business Analysts to understand business requirementsInteracts with product management teams to understand product requirements and define product roadmapsSoftware ArchitectureParticipates in architectural review processDefines architecture, presents to the product management team, to ensure that the architecture is aligned with the product roadmapSoftware DesignProvides technical leadership to team for design of multiple productsEvaluates and recommends adoption of open sourceEvaluates third party and off the shelf solutions to influence build vs. buy decisionsDevelopment/CodingParticipates in cross-technical technical integration and peer reviewsWrites code based off of open source and third party packagesTestingSets testing standards and recommends testing frameworksDevOpsArticulates a vision of on-prem and cloud infrastructure and drives its realizationProvides executive team with updates aligning with the vision, charter and roadmapParticipates in customer meetings to understand the Cloud and DevOps visionBrings in industry tools automation expertise and aligns Equinix practices accordinglyDevelops innovative solutions, processes and best practices by leading internal technical teamsSoftware Reliability & Support EngineeringManages internal/external customer relationships and communication, working with all the Product StakeholdersParticipates in customer calls to understand issues and provide solutionsDefines and publishes the SLA metrics and the compliance reportsEnsures and enables ITIL complianceCustomer/Stakeholder EngagementServes as a technical liaison for customer advisories, co-innovations, and single point of contact for incidentsTechnical Project ManagementWorks with technical project managers and product management teams to define schedule on multiple projectsProvides overall project status reportingManages and influences cross-functional release cycleR&D/InnovationInvestigates, analyzes, and evaluates new technologiesInfluences senior management in setting the organization's technical objectivesKeeps abreast of new developments to help define the necessary changes to practiceHas a significant impact on future products, technologies and business strategyQualifications10+ years experienceBachelor's in Computer Science or Computer EngineeringEquinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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