Senior Product Manager - Foundational Services Platform

Do you like problem solving and have a bias for getting things done?  Do you enjoy finding simple ways to solve complex problems?  How about creating strategies and product vision for Platform products?  And does a mix of growing existing products while building Greenfield products excite you?  The Foundational Services organization in Smartsheet is looking for a technically-minded and strategic Senior Product Manager to lead the Product vision for this important and dynamic group of products. Smartsheet is a world leader in collaboration and work management solutions. 75% of the Fortune 500 use our products to drive meaningful change.  Foundational Services is a Platform that the Smartsheet app is built on.  As Senior Product Manager, this role will build a Product strategy and vision for the Foundational Platform products.  There are several products and services today, with plans to add several more over time.  Our software teams are focused, efficient and driven by results.  We work in a fast paced, agile environment that stays focused on building software that makes an impact, and we ship lots of small increments of code quickly, to fail fast and learn fast.  The products you will own are mostly backend and high volume, with some having a UI/Experience.  You will work to empower primarily internal but also external product managers, developers and customers to develop, own, and deploy services and - crucially - help onboard internal teams to drive massive changes across our business, empowering our customers to grow their solutions to the scale they need. You will work in very close collaboration with peer PMs and partner Engineering Managers to enable work across product/engineering teams worldwide. You are curious about technology and platform, with experience in a Platform product area. You have an understanding of scale problems, and the ability to define a product vision in a technical space. You are looking for a technically-focused team. You are equally at home defining an API endpoint with engineers, as you are talking to Smartsheet customers.  Our teams are located across the US. You can work in our Bellevue, WA or Boston, MA office, or fully remote within the US and will report to the Sr Director leading this organization. You Have: At least 3-5 years previous experience in a Product role, ideally SaaS, and at least 8 years experience in tech or closely related industries total. Experience working with complex products from inception to launch. You’ve worked closely with engineering teams before, and are comfortable operating in the technical space. Experience working with Agile processes and development methodologies. Success explaining technical solutions to wider audiences, at the appropriate level. You know when to go into detail, and when to keep it to a summary. Experience working with complex datasets. You are data oriented, and enjoy digging into the numbers to back up your ideas. Worked with customers or end users, and understand how to analyze feedback. You’ve mapped out customer journeys and identified pain points. Experience working in cross functional teams, and bringing the right people together to solve a problem. Excellent written and verbal communication skills. You are comfortable working with slides, docs, and wiki pages. Experience working in a fast-paced environment, with frequent production releases. Ability and experience to deliver complex technical projects from inception to completion, and the ability to appropriately explain technical solutions to wider audiences. Nice to Have: Knowledge or experience of API driven development and service oriented architectures. Experience directly working with REST APIs (especially building and defining a scalable, performant, internal or public APIs). Experience working with AWS. Experience working with UX teams, driving customer experiences and researching customer problems. Tableau / Snowflake / SQL skills for data analysis. You Will: Run frequent analysis and metrics on usage, impact, and potential for product improvements. Conduct market and competitor research. Engage internal and external business stakeholders on product roadmap. Partner with your Engineering Managers and engineers to come up with technically viable and scalable solutions. Update and manage product roadmaps, and own the pipeline from idea through to launch – and beyond. Work in partnership with engineering to dig into technical blueprints and develop technically viable solutions that scale. Own product specifications and timeline. Evaluate concepts and ideas with UX and research teams, and work closely with your customers to understand their needs. Lead on cross-team initiatives, on anything from APIs to discoverability. You’ll partner with product and engineering teams across Smartsheet to launch initiatives, and align on key investments. Use internal and external data sources to validate, guide and experiment. You will use data and metrics to guide decisions, opportunities, and measure success. Lead on strategy for your product area, collaborating with global teams and creating a compelling vision. Perks & Benefits: HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees Equity - Restricted Stock Units (RSUs) for eligible roles Lucrative Employee Stock Purchase Program (15% discount) 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Incidental Sick Leave US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to LinkedIn Learning online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer. California & New York:  $140,400 to $194,400 | All other US States: $130,000 to $180,000. Get to Know Us: At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us Equal Opportunity Employer: Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Japan, Costa Rica, and Germany. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #BI-Remote #LI-Remote