Order Management Specialist

Who We Are Babylist is the leading digital destination for growing families. For over a decade, Babylist has been the technology solution for expecting parents and the community that supports them, expanding from baby registry into a full-service platform that helps parents make decisions with confidence, stay connected and build happy and healthy families. Every year Babylist helps over 9M people make purchases through its registry, app, ecommerce shop and comprehensive product guides. The Babylist ecosystem now includes Babylist Health, which provides access to products and services including insurance-covered breast pumps, Expectul, a new voice in health and wellness for pre-pregnancy through postpartum care, and The Push, a branded content studio that works with the biggest companies in the baby space. With over 59M monthly pageviews and 1.2M TikTok followers, Babylist is a generational brand leading the $88 billion baby product industry. To learn more about Babylist’s registry options, editorial content and more, visit www.babylist.com Our Ways of Working We have team members located across the United States spanning multiple time zones. This means we put in extra effort to make sure we connect and collaborate in ways that make sense for us. We know how valuable the flexibility of remote work is for our employees.  We know that personal connection is the foundation for the great work we do together. In order to build those relationships with team members in other cities, we meet with coworkers in person two times a year at a full company offsite and a departmental offsite. These offsites are expected of employees and are great opportunities to meet the people you work with every day and to do some of the work that is much more difficult to do virtually. What the Role Is As an Order Management Specialist, you will work closely with our Inventory Planning team to place and confirm our Babylist Shop and Health purchase orders with vendor partners.  You are able to think strategically at a process level and also execute in the details, as you play a pivotal role in ensuring on-time delivery of our highly curated assortment. You are an analytical thinker who is excited about joining a fast-growing, successful eCommerce business. Who You Are You have a minimum of 1-2 years of experience in an order management or inventory planning role You have a solid foundational knowledge of Excel and are excited to further develop your analytical skills You have strong communication skills and can work effectively with both external partners and the Inventory Planning and Supply Chain teams You are flexible and can adapt to changing priorities. You are able to find efficiencies and improvements to make existing processes more successful. How You Will Make An Impact Input purchase orders, submit and confirm order quantities, and coordinate ship dates with vendors. Proactively address, resolve, and/or escalate any operational issues affecting the on-time purchasing of products. Manage and reply to a large volume of email communication from multiple vendors and internal stakeholders on a daily basis Collaborate with the internal Supply Chain team to ensure prompt deliveries, appropriate inbound flow planning, and to resolve past due orders Manage EDI PO acknowledgements. Including outreach to vendors to resolve overdue orders, respond to cancellations, and identify items with extended lead times Track out-of-stock and discontinued items with vendors and communicate to internal stakeholders Identify any item cost discrepancies and alert the appropriate internal stakeholders Why You Will Love Working At Babylist We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office We build products that have a positive impact on millions of people’s lives We work at a sustainable pace which means work/life balance is a real thing here We believe technology and data can solve hard problems  We believe in exceptional management  We are an antiracist organization and doing the work to support differences of all kinds We offer competitive pay and meaningful opportunities for career advancement We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning Babylist takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. The estimated pay range for this role is $45,650.00 -  $68,475.00 In addition, Babylist offers equity, bonus, and benefits, including company paid health, dental and vision insurance, 401(k) matching, flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.   IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All of our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@babylist.com), instant messaging platforms or unsolicited calls.   #bi-remote