Services Operations Intern - Summer 2024 (Remote)

Company: CrowdStrike
Company: CrowdStrike
Location: USA - Remote
Commitment: Full time
Posted on: 2024-01-09 05:23
CrowdStrike is a global leader in cybersecurity. Our University Program is dedicated to attracting and cultivating the next generation of talent in virtually every field. Our program offers paid positions that allow students and recent graduates to gain real-world experience and develop essential skills while they learn from the best and brightest working professionals. We offer our interns a structured program and supportive environment where they can ignite their passion for the future. Our University Program is designed to provide participants exposure to meaningful work that supports our mission to make the digital world a safer place to live and work. CrowdStrike is where your talent meets cutting-edge tech. Ready to start building a career you can be proud of? Join us!Summer 2024 Start & End Dates: 12 weeksMay 20 - August 9June 3 - August 23June 17 - September 13Program Overview:CrowdStrike is a global leader in cybersecurity. Our University Program is dedicated to attracting and cultivating the next generation of talent in virtually every field. Our program offers competitively paying positions that allow students and recent graduates to gain real-world experience and develop essential skills while they learn from the best and brightest working professionals. We offer our interns a structured 8-12 week program and supportive, collaborative virtual, in-person, and hybrid environments where they can ignite their passion for the future of technology. Our University Program is designed to provide participants with exposure to meaningful work that supports CrowdStrike’s mission to make the digital world a safer place to live and work. CrowdStrike is where your talent meets cutting-edge tech. Ready to start building a career you can be proud of? Join us! We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve. There is a large learning curve in our internship program and we encourage all prospective candidates to apply if their background matches the expertise below. Location: Fully RemoteThe Services Operations Internship is fully remote and requires no travel. Your work location is the city/town/province/state you will be working from remotely. For our 12-week internship program, interns are allowed to work remotely from an alternative location for up to 2 weeks. Interns are also invited to work out of the CrowdStrike office located closest to their remote location.About the Role:At CrowdStrike Services, our team of cybersecurity professionals is dedicated to investigating and mitigating some of the most sophisticated attacks in the world. Our Services Operations team is responsible for the behind the scenes business processes that enable our consultants and trainers to go out and do their jobs everyday. This includes preparing clients proposals and sales documents, engagement support, tracking operational metrics, and driving business process improvement initiatives. We are looking for an intern interested in learning more about business operations who can bring fresh ideas and perspective to how we continuously improve our business.What You'll Do:Evaluate data quality to ensure accurate reportingSupport operational metrics tracking including but not limited to bookings, revenue, utilization, average deal size, average bill rates, cross-sell, repeat customer business, customer satisfaction/Net Promoter score, etc.Support proposal development and requests for proposals (RFPs), by researching and writing standard and customized proposalsPotential projects:Create dashboards in analytics tool to create meaningful reporting for Services & Training teamsAdditional projects and opportunities to work with Services Sales, Delivery, and Training teams on process automation and enablementWhat You’ll Need: Pursuing a Bachelor’s degree in Finance, Accounting, Business Management or related fieldGraduating between December 2024 - June 2026Must work effectively at a distanceProficient with Microsoft ExcelInterest in learning about the business side of a Professional Services organizationExperience with any of the following systems/programs is a plus:JiraSalesforceFinancialForceNetSuiteSurveyMonkeyQualtricsDomoTableau#LI-MS3#LI-RemoteWhat You Can Expect:Executive Speaker Series & Tech TalksFun socials and give-back events (e.g. virtual trivia, escape rooms, etc.)Development workshops to grow your soft and hard skillsNetworking opportunities with fellow interns and CrowdStrikersOwning impactful projects that move the company forwardWorking alongside a diverse and global teamAssigned mentor and continuous feedbackParticipation in our Employee Resource Groups (ERGs)Access to our FalconFit Wellness Program and Employee Assistance ProgramFun Slack channels (e.g. food, gaming, sports, pets, etc.)Paid holidays and 401k matchingRemote-first cultureMarket leader in compensationWe are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact Recruiting@crowdstrike.com​, for further assistance.CrowdStrike participates in the E-Verify program. Notice of E-Verify ParticipationRight to WorkCrowdStrike, Inc. is committed to fair and equitable compensation practices. The hourly rate for this position is $32- 34.Expected Close Date of Job Posting is:03-05-2024
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