Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?#LI-Hybrid Supporting Sales to meet the business objectives for Brazil. The Senior Account Executive will be responsible for delivering positive, quantifiable results with distribution business model in the region and develop the appfoundry partner ecosystem in Brazil driving sells including their solutions. Reports to the Director of Channel Sales Brazil. Key Responsibilities:• Manage Channels and Alliances Lifecycle from Strategy, Recruiting.• Enablement, Business Development and Performance Review.• Responsible for growing distribution business model in Brazil, recruiting, enablement and development sales with the distributor resellers.• Responsible for driving and growing Genesys appfoundry sales to enhancing the value proposition.• Be familiar with various types of partners relevant to Genesys’s business such as Resellers, System Integrators, Referral Partners, and Technology.• Lead Joint Go-To Market efforts between Partners leveraging internal resources and executive sponsors. This effort includes aligning solutions with Partner capabilities and methodologies resulting in a strong value proposition spanning the partner and our joint customers.• Understand and communicate the business value and return on investment of solutions portfolio to ensure the solutions are positioned across the enterprise.• Engage internal resources within, and/or within the partner organizations, as needed, to ensure partner has the right support to co-sell Genesys products and services. Marshal and lead the appropriate internal and partner technical resources to demonstrate advantages to the customer together with the partner.• Work with partners and sales teams to identify where targeted joint partner solutions will address customers’ needs and lead efforts to co-sell such solutions.• Lead account and pipeline review and customer satisfaction survey processes to assess channel partner performance.• Enable partners with tools, sales, and pre-sales training to be up to date to be able to cover the market and uncover opportunities, this includes organizing the annual partner bootcamp/summit and on-going service and products updates.• Measure and communicate value delivered to customers to ensure strength of relationship and overall joint-go-to market strategy and co-selling including working with Genesys Marketing on joint partner go to market planning and execution.Minimum Requirements and Skills:• Deep knowledge of the indirect channel market, players, dynamics, and trends.• Proven capability at managing partner and customer relations.• Experience with coaching, directing, and training partner organizations.• Effective oral communication, presentation, and training skills.• Multi-task and manage multiple streams of work simultaneously.• Excellent written and verbal communication skills.• Native Portuguese and Fluent English language skills.• Effectively persuade internal and external stakeholders to act. • Proven record of meeting/exceeding established objectives through partner attainment.• Communicate with all levels within partner and customer organizations.• 5+ years previous experience in one or more of the following Business development areas: Sales experience in a complex software selling environment. • Direct sales or channel sales.• Developing highly productive reseller and referral partner relationships.• Enterprise software or contact center industry experience is a plus.If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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