What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.Position Summary: The Senior Informatics Sales Specialist will use their strong genomics and Informatics technical knowledge and expertise to identify and close Informatics opportunities. This involves selling to prospective customers and Illumina colleagues on Next Generation Sequencing and Genomic data analysis pipelines, applications and products primarily for use in genetic and clinical research or testing. They will act as an influencer and expert resource for customers and others to ensure success while enabling sales growth through strategic activities and creative problem solving. The Informatics Sales Specialist should be viewed as a “go to” subject matter expert for all things Informatics, with a primary focus on Illumina’s core products (Clarity LIMS, BaseSpace, DRAGEN, ICA, Insights) and their synergies.As an Informatics Sales Specialist, you are impacting data analysis and management transformations through effective engagement with C-level executives, business development executives, IT leaders, data stewards and bioinformaticians. You are establishing Illumina as a prominent cloud-based platform provider to the Research, Clinical, Pharma, PopGen and Healthcare sectors. Position Responsibilities: Drive customer adoption and utilization and thus sales growth, of our Informatics products by:Providing technical guidance and subject matter expertise during the sales cycle. Areas of expertise include, but are not limited to:NGS research data analysis, management, sharing and storageAnalysis, annotation, interpretation and reporting from NGS testing in a clinical environmentIntegration of Laboratory Information Management Systems (LIMS) in end-to-end workflowsCloud based pipelines optimization and automationBioinformatic approaches for specific genomics applications and methodsConsult with customers on Informatics requirements. Including compute hardware, storage capacity and software dependencies for data analysis of Illumina products and partner products.Provide in-depth product demonstrations and proof-of-concept analysis or implementation to demonstrate product fit in the customer’s specific settingManage POCs that extend post-sales into the early phase of customer implementation to ensure a positive customer experience during handoff to the onboarding teamPartner with third party providers to provide end-to-end solutions that drive Illumina overall value in research and clinical labsWork closely with other sales team members, including account managers and other sales specialists to make customers successful in Bioinformatics and NGS data analysis. Would be working particularly closely with Sequencing Specialist teamDevelop, coordinate and conduct both basic and advanced informatics presentations and seminars for customers. This include in-depth product demonstrations and some proof-of-concept workBecome the regional subject matter expert for the Illumina Informatics portfolio as well as the product line’s specific sales process and quoting subtleties. This includes providing additional or clarifying training to the broader sales organization upon product updatesInvolve other more technical or supporting roles as needed, to facilitate deeper customer assessment or pilot activities to ultimately drive sales. Would be working particularly closely with the Informatics Service and Support team (ACE Informatics), Product Development and Product ManagersPlay a significant role in ensuring that customers renew licenses as part of annual sales activitiesDevelop and maintain positive relationships with customersProvide Voice of Customer input and feedback to development teams, various marketing teams and others as neededAssists customers to remove informatics barriers that may unlock sample volume, drive sequencing consumables uptake and grow the sales pipelinePrepare and present relevant sales performance data as needed.Contribute to annual account manager strategic planning process.Listed responsibilities are an essential, but not exhaustive, of the duties associated with the position. Changes to individual responsibilities may occur due to business needs.Position Requirements: 5+ years relevant experienceMust be willing to travel up to 50% of the work week (under “normal,” non-pandemic restricted conditions)Experience with Sequencing data analysis and interpretation (Variant Calling, read counting, filtering, annotation, interpretation and reporting)Recognized deep technical expertise in clinical informatics, bioinformatics or an associated areaKnowledge of sequencing applications (current and emerging), and related data formats, file types, data footprints, and typical analysis methodsExperience with common software toolkits, applications, pipelines and algorithms for Next Generation Sequencing analysis, including emerging enterprise platformsKnowledge of relevant cloud services and providers, including basic pricing modelsWorking knowledge of Linux command line, Python (or another scripting language) and Application Programming Interfaces (APIs) utilizationAbility to appropriately balance time spent hands-on learning new product features and the need to focus on revenue generating activitiesIndependently works on highly complex problems requiring analysis of multiple variablesDemonstrated written and verbal communication skills, including large audience presentation and the ability to train othersDemonstrated interpersonal skills in a customer facing environmentClear vision of and commitment to providing outstanding customer service and customer successAbility to successfully work collaboratively in a highly matrixed sales organizationAll listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities. Preferred Experience/Education/Skills: Typically requires a minimum of 5 years of related experience with a sciences degree in Bioinformatics, Molecular Biology, Genetics, or Biochemistry. Masters or PhD preferredExperience in a direct sales or similar customer facing role desirable but not essentialThe estimated base salary range for the Sr Informatics Sales Specialist role based in the United States of America is: $105,600 - $158,400. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
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