IT Collaboration Intern

This is a full time, remote Summer Internship that can be based anywhere in the United States or Canada. Calix is looking for a Summer intern to join our IT team. In this role, you will be part of a unique and award-winning internship program within the company. The program provides the opportunity to learn new skills through training and on-the-job learning. We are seeking a motivated and tech-savvy individual to join our dynamic IT team as an Intern specializing in Collaboration Technologies. This position offers a unique opportunity to gain hands-on experience in deploying, managing, and optimizing collaboration tools that facilitate seamless communication and teamwork within our organization.Responsibilities and Duties:Assist in the installation, configuration, and maintenance of collaboration tools such as video conferencing, messaging platforms, and document sharing systems.Work closely with the IT team to ensure proper integration of collaboration technologies with existing systems.Meet with end-users to gather feedback and understand their experience and satisfaction with our collaboration tools.Survey and interpret data on collaboration tool satisfaction.Develop and execute plans to apply changes.Measure success of changes and implementation.Develop and deliver training materials to enhance user proficiency and encourage the effective use of collaboration technologies.Identify opportunities for optimization and efficiency enhancements within collaboration systems.Collaborate with IT project teams to support the implementation of new collaboration initiatives.Participate in planning and execution of projects related to enhancing collaboration capabilities.Develop user guides and manuals to facilitate self-help resources for employees.Qualifications:Currently enrolled in a degree program in Information Technology, Computer Science, or a related field.Comfortable with technology and learning new applications and platforms.Team player.Experience in a role or project requiring analytical problem solving and analysis.Strong communication skills with all levels of an organization.Detail oriented.Available to work effectively in a remote environment with a high tolerance for ambiguity and fast-changing environments.Microsoft Office software suite experience (Outlook, Word, Excel, PowerPoint).Ability to work for the complete summer break (May - August or June - September).Preference will be given to applicants who are currently in their Junior or Senior year of college.Compensation will vary based on geographical location (see below) within the United States. Individual pay is determined by the candidate's location of residence and multiple factors, including job-related skills, experience, and education (i.e. year in school).There are different ranges applied to specific locations. The average hourly rate in the U.S. for the position is listed below.Regional plus NY:$18.00 – $24.00 USDNational Major Cities plus, CA, CO, NY Metro area:$19.00 - $26.00 USDSan Francisco Bay Area Only:$22.00 - $29.00 USD#LI-Remote