Job Summary:WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Leader Bank Pavilion is seeking an Ancillary Sales Coordinator for our 2024 concert and event season. The Ancillary Sales Coordinator is a fun and unique position inside our venue. As a lead of the ancillary sales onsite, you will be responsible for communicating to our guests about additional amenities that the venue has to offer. The Ancillary Coordinator will be responsible for generating upgrades, blanket sales, and other upsell revenue streams during the day of show. You will work closely with Guest Services, Operations, and the Box Office Manager to determine what offers will be available for each show onsite with approval of price points from venue management. It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team. This position will begin in March 2024. This is a seasonal part time role reporting to the Operations Manager. Hours by week will vary depending on business needs at the time, with training in the spring and 20-40 hours per week from May to September based on our event schedule. This position is expected to work throughout events with some additional administration hours available on non-event days. WHAT THIS ROLE WILL DO Coordinate new, creative revenue streams for the venue based on day of show experiences and trends with the support of venue management. Brainstorm, plan, and execute upsell revenue strategies via the “Pavilion Provisions” General Store. Manage the staffing, closing, and overall operation of the store with support from venue management. Communicate the availability of upsell opportunities with venue staff and guests for each event. Ensure all sales technology for onsite ancillaries and upsells are in place and functioning properly prior to doors opening. Troubleshoot any technology issues throughout each event (TM1, AtVenu, etc). Ensure all devices are charged and properly functional Additional non-event hours to include: Research into ancillary items, pricing, ordering, etc. Support to general office reception and administration Maintaining inventory reports for venue management Work with the Venue Management team to prepare for each event; provide administrative support to the Operations Manager and General Manager Adapt to the needs of our diverse artists, audiences, changing schedules, and tours of varying sizes Participate in the Employee Recognition Program by completing recognition cards and Rockstar nominations. Represent Live Nation and Leader Bank Pavilion to all venue visitors, including our business partners and artists, in a professional way Other tasks as assigned by the General Manager and Operations Manager. WHAT THIS PERSON WILL BRING 1 years' plus of administrative experience. 1-2 years of experience in sales, retail, or similar settings. 1-2 years of experience in working live entertainment events. Degree in business, marketing, communications, etc. a plus. Great attention to detail and ability to work against deadlines. Strong strategic thinking and creative problem-solving skills. Excellent verbal, written and interpersonal communication skills. Experience with Microsoft Suite and/or Google Suite or a willingness to learn both Position requires constant walking, standing and occasional sitting in all weather conditions; lifting/carrying 25+ pounds Ability to work in a fast-paced, loud environment Ability to work weekdays, weekends and holidays, including late evenings EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. **Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.
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