Sales Development Representative - Japan

Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?The Sales Development Representative identifies and qualifies new sales opportunities through using a blend of inbound and outbound prospecting sales tactics. You will be committed to creating cross-functional alignment with Sales to build a consistent, predictable, and scalable pipeline for revenue growth across all Mid-Market, Commercial and Enterprise organisations in Japan market.Ideally, you will have high outbound prospecting experience in digital solutions especially with large enterprise. This role will require experience in outbound prospecting including cold-calling, multi-threading, and other various tactics to identify the key person and gain their interest in our solutions.The role is dedicated to lead management and nurturing leads to support Marketing and Sales objectives.Three core elements of the role:Prospecting, identifying, qualifying and cultivating sales opportunities through a blend of outbound and inbound techniques, email, research on companies as a component of lead generation and qualification activities utilizing the web, LinkedIn, OneSource and other research tools availableGather key information to update the CRM system and assign a nurture path and follow-up strategyWork closely with Sales Account Executives to focus on targeted customers and qualify an opportunity to a high-level using BANT/SPIN criteriaKey Responsibilities:Transform Marketing Qualified Leads to Sales Opportunities, by cultivating and educating prospective buyersWork closely with the Account Executives to develop an account plan to approach target customers via outbound techniques to get higher and wider into prospect accounts by articulating value and uncovering needs at each level of an organizationNurture leads until they are ready to progress in the sales cycle – provide information, discuss the product and convey valueSchedule product demonstrations and introductory meetings between Account Executives and potential customers Position Genesys as a global provider of software and services for communications, collaboration and customer engagementResponsible for achieving ambitious quarterly targets and following up leads in a timely manner, and maintaining and expanding the database of prospectsSkills & ExperienceMinimum 2 years’ relevant experience in Inside Sales or Corporate Sales preferably within IT / Cloud solutionsExperienced in outbound sales including cold calling, emailing etc.Excellent communication, interpersonal, organizational and telephone skillsAbility to effectively manage time, prioritize tasks and work efficiently in a small team to meet deadlinesAbility to nurture your leads (ICP) from first interaction all the way through until the end with consistency, perseverance, and strategyMust be highly collaborative, ambitious and goal-orientedAbility to gather and utilize data necessary to make decisions and persuade othersTechnical aptitude and high interest in new business and knowledgeAbility to quickly learn products, solutions and general industry knowledgeAbility to self-start and self-manage.Experience with Salesforce or other CRM platform (ideal)Experience in data-based industries (desired)Languages: Native/Fluent Japanese and comfort with using EnglishPlease note that Genesys will not accept resumes from agencies at this time.To be eligible to apply for this role you must be legally permitted to work in Japan.#LI-TW1#LI-HybridIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.