Collateral Management Senior Specialist

About the Company Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time. Loan Administration at Valon The Loan Administration team powers all of the operations required to keep Valon running smoothly. From onboarding loans to handling insurance and processing payments, the Loan Administration team ensures that homeowners are continuing to get a first-class experience with Valon, all from behind the scenes. About the Role As part of the Collateral management team, the senior specialist will be responsible for performing a variety of loan servicing functions related to residential loans. We are looking for someone who can multi-task between the multiple functions while focusing on intricate details. You will be responsible for processing lien releases, ordering and processing collateral files for paid-off loans, requesting collateral files for DQ loans as well as other various tasks. Ultimately, the role will allow you to exemplify our mission by championing homeowners with Valon. Responsibilities Processing of documents and tasks related to loan payoffs. Assist closing with daily completion of original deeds to various counties for recording. Assist and back-up for release of deeds of trust and trailing recorded docs to be received. Managing deadlines for lien releases listed under state guidelines Create reporting of tasks completed and identify improvements Ability to prioritize and manage a high volume of requests daily Work with internal business partners to develop improved processes and system updates Flexibility, ability to multi-task and re-prioritize tasks as needed to meet deadlines Ideal Background Bachelors Degree preferred 3 to 5 years of financial/fin-tech industry experience 3 to 5 years of mortgage servicing experience preferred Minimum Qualifications Strong attention to detail and excellent critical thinking skills Exceptional problem-solving skills Ability to process a high volume of tasks/tickets Collaboration and communication skills Experience working with cross-functional teams to solve business problems and handle change management in a fast-paced environment Location: Onsite Benefits   Compensation: competitive salary and 401k plan Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits Food & meals: in-office snacks and drinks, and Bagel Fridays Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient. Grow together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360-degree feedback Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! Generous time off: 17 days paid time off, sick days, and 11 company holidays Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition   Throughout the interview process, please remember that emails will only be from valon.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.   Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.