Junior Product Manager

About Us Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge. At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact. Learn more at  diligent.com . Position Overview:   As an Associate Product Manager at Diligent , you'll collaborate with our product team to drive the success of our B2B SaaS products . Working closely with a senior colleague, you'll immerse yourself in the world of product management, learning and contributing to the creation and enhancement of our solutions. You'll prioritize backlogs, craft user stories, and ensure our users' needs are understood and supported seamlessly by our products.   Key Responsibilities:   Backlog Prioritization: Efficiently prioritize product backlogs based on customer needs and product requirements.   User Story Writing: Craft clear and concise user stories that capture customer requirements and guide development efforts.   Voice of Customer: Act as the bridge between customers and the engineering team, effectively communicating customer needs and expectations.   Bug Prioritization: Collaborate with the team to prioritize and address bugs, ensuring swift resolutions.   Required Experience/Skills:   AT least 2 years of experience in software development or IT projects, preferably in a junior product owner, business analyst or project management role.   Strong communication skills to effectively interact with cross-functional teams and articulate customer needs.   Understanding of the role of the product department within an organization and the product development lifecycle.   An agile mindset, capable of thriving in cross-functional environments.   Preferred Experience/Skills:   Familiarity with B2B platforms or similar software solutions.   Excellent written and spoken English and confidence in authoring and reviewing both technical and business documentation. Exposure to working with  Audit, Risk or Compliance teams or GRC technology. Knowledge or exposure to cloud platforms like Google Cloud Platform (GCP) or Amazon Web Services (AWS). What Diligent Offers You   Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people.  Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.  Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.    We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.