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Deal Strategist, DACH - Remote, Germany
The Deal Strategist reports to the Manager, Deal Desk.
What you'll do
Trusted advisor & go-to resource for assigned sales region on deal structure, quoting, and order form creatio n; advises on alternate contract options to drive deal closure
Primary point of contact for all questions related to deal structure, opportunity booking, subscription mgt and license delivery
Monitors the Sales Support slack channel & SFDC Sales Support case queue to respond to questions
Supports assigned sales region through the quote to cash process
Manages issues through GitLab and Handbook updates
Resolves booking errors for assigned region through Debooks/Rebooks; Refunds; Internal corrections
Partners with cross-functional teams (Billing, Channel, Revenue) to support the Quote to Cash process
Understands the license fulfillment process and provides guidance to the field for customers to apply licenses to GitLab instance
Responsible for reviewing opportunities to result in accurate booking metrics (Net ARR, ARR Basis, Amount, Recurring Amount) & 1:1 relationship between Zuora Invoice & SFDC Opportunity is accurate
Maintains subscription data, partnering with Sales Operations to ensure a 1:1 relationship between subscription and renewal opportunity
Collaborates with impacted parties to identify solutions for common QTC errors
Support overflow with the Deal Desk Analyst
Participate in sales region forecast calls, QBRs, & EoQ Daily Standups
What you'll bring
Experience in SaaS and B2B industry - Order Processing, Deal Desk, Finance & Sales Operations
Experience with Enterprise level deal structure
Understanding of various Route to Market sales models
Understanding of pricing & packaging with an ability to propose deal structuring
Understanding of booking and revenue recognition rules
Understanding of Legal terms that may have an impact on contract structuring
Ability to manage conversations with sales to drive compliant opportunities for booking
Detail oriented; organized; customer focused mindset
Understanding of weekly, monthly and quarterly period close process
Ability to prioritize workload to align with sales expectations
Basic knowledge and understanding of a CPQ tool
Proficiency in SFDC & gSuite
Interest in GitLab and open source software; ability to use GitLab"
About the team
Thanks to our Transparency value, you can see what we are working on in our Team page .
Further information on the role can be found here - https://handbook.gitlab.com/job-families/sales/account-executive/
How GitLab will support you
Benefits to support your health, finances, and well-being
All remote, asynchronous work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and development budget
Parental leave
Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .
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