Manager, Strategic Planning

Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?We are looking for a Manager, Strategic Planning with a proven track record in Revenue Operations and Technology Industry to join Genesys’ Revenue Operations Strategic Planning team.The candidate should have demonstrable experience monitoring business trends and outlooks, identifying growth areas for the business, autonomously moving cross-functional projects forward, driving executive alignment, and building as well as reviewing complex models in Excel or BI tools. The candidate should be excited to accelerate their career trajectory by leading strategic go-to-customer (GTC) projects and workstreams focused on Sales and Marketing planning in a market leading SaaS company. Genesys offers a fun, fast-paced environment with great opportunities for professional growth and career advancement.Ideal candidates will have 3-5 years of quantitative analytical experience in the technology, software or consulting industries, as well as 2-4 years leading workstreams, projects and/or business processes supporting GTC organizations in those industries.Responsibilities:Lead project and/or business processes related to GTC strategy and planning such as using Customer Revenue Segmentation models to identify growth areas for the business, alignment of GTC Strategy cross-functionally, Capacity Planning to maximize market capture rate, and Target Setting based on latest performance and business outlooksEngage actively with our GTC teams to drive productivity and efficiency improvements through the above business processes.Proactively identify and implement process and system improvements through an understanding of Genesys’ data systems, and available technology solutions.Work collaboratively across functional teams to drive improvement and own strategic analytics priorities.Key Attributes: Highly autonomous and organized with ability to self-direct work to move projects and initiatives forward without a high degree of management.Hard worker with desire to roll up sleeves to get things done.Exceptional business partner. Demonstrated ability to quickly establish credibility with senior leaders. A strong listener, communicator, and presenter with the ability to convey complex concepts in a succinct, simple way.Strong attention to details, with the ability to drill down into very tactical considerations to ensure accuracy in deliverablesPositive attitude, team playerMinimum Requirements: Bachelor degree5+ years relevant work experience (in sales operations, marketing operations, business operations, consulting or finance)Software/Solutions/SaaS or Consulting industry is highly preferredStrong analytics and structured problem-solving skillsData modeling, analysis, and visualization skillsSolid financial, and business acumenStrong communication skillsMastery of Excel and PowerPointCompensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  $90,600.00 - $177,800.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsMore details about our company benefits can be found at the following link: https://mygenesysbenefits.comIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.