Senior Partner Operations Analyst

The GitLab  DevSecOps platform  empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the  world’s largest all-remote companies  with 2,000+ team members and  values  that foster a culture where people embrace the belief that everyone can contribute. Learn more about  Life at GitLab . Senior Partner Operations Analyst at GitLab Remote, US Vision To build, operate, and advise a world-class partner business Mission Listen to the needs of GitLab teams, partners, and customers, and respond with innovative and streamlined processes, tools, and resources to operate a scalable and highly profitable business for GitLab and our partners Key Tenets Efficiency and Productivity: Streamline partner systems, processes, and workflows to improve ease of doing business and drive mutual profitability and positive experience for GitLab and our Partners Scalability: Build, deploy, and manage reliable and effective operational practices that are foundational to how we go to market and adaptable to support our growing and evolving partner business Advisory: Trusted subject matter experts for GitLab’s internal and partner teams, providing daily operational support and guiding best practices and business decisions regarding our partner models What you'll do Identify opportunities for system and process automation and optimization, and lead projects with a focus on efficiency, effectiveness, scalability and growth  Translate GitLab’s Partner GTM strategy into technical solutions that automate QTC, territory coverage, reporting models, and compensation Collaborate with Salesforce administrators and developers to influence and enhance CRM functionalities to meet partner data management and attribution needs Work cross-functionally to improve the integration between Salesforce and other mission-critical systems, including Impartner, Vartopia, and Zuora Create and implement reporting and dashboards for the Partner organization that focuses on improving efficiency, effectiveness, and productivity Assist in monthly compensation reporting, automation and close Maintain partner data integrity in Salesforce and other systems Support the partner sales team on escalations including SFDC account management, opportunity assistance, and ad hoc support Build and deliver ad hoc solutions to support projects and company OKRs What you'll bring Demonstrated progressive relevant experience and understanding of partner operations Experience working directly with sales/partner sales teams and partners Excellent problem solving, project management, interpersonal and organizational skills Strong analytical ability and able to prioritize multiple projects Excellent written/verbal communication Proven ability to thrive in a fluid, fast-paced environment Deep knowledge of SFDC and experience with partner management systems (e.g., Impartner, Zuora, Vartopia) and SaaS tools (e.g., Tableau, Snowflake) Experience with QTC process, tools, workflow design and automation Strong knowledge of Microsoft Excel or Google Sheets with exposure to VBA/Script Editor and querying Strong ability to translate business needs into technical requirements  Interest in GitLab, and open source software Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Compensation To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page. Additional details about our process can be found on our  hiring page . Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Colorado/Washington pay range $80,600 — $155,500 USD California/New York/New Jersey pay range $80,600 — $172,800 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also  GitLab’s EEO Policy  and  EEO is the Law . If you have a disability or special need that requires  accommodation , please let us know during the  recruiting process .